Expertflow Hybrid Chat unifies customer chats, bots, contact center, and CRM.
Integration between Cisco Contact Center and Oracle Siebel CRM.
A multi-channel campaign manager with the ability to customize call strategies and execution control.
A simple, single-location integrated voice recording solution
One-stop administration interface to reskill UCCX agents, manage teams, contact service queues (CSQs) and CCX scripts.