{
  "allowRemoteResourceManagement": true,
  "policyEnforcementMode": "ENFORCING",
  "resources": [
    {
      "name": "campaign",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "business-calendar",
      "ownerManagedAccess": false,
      "displayName": "Business Calendar",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "bot-settings",
      "ownerManagedAccess": false,
      "displayName": "Bot Settings",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "reason-code",
      "ownerManagedAccess": false,
      "displayName": "Reason Code",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "subscribed-list",
      "ownerManagedAccess": false,
      "displayName": "Subscribed List",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "agent-conversation-control",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view_initiate_chat"
        },
        {
          "name": "view_history"
        },
        {
          "name": "view_wrap_up"
        },
        {
          "name": "view_direct_transfer"
        },
        {
          "name": "view_leave_chat"
        },
        {
          "name": "view_history_active_customer"
        },
        {
          "name": "view_conference"
        },
        {
          "name": "view_consult"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "web-widget",
      "ownerManagedAccess": false,
      "displayName": "Web Widget",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "general-settings",
      "ownerManagedAccess": false,
      "displayName": "General Settings",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "supervisor",
      "ownerManagedAccess": false,
      "displayName": "Supervisor Dashboard",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view_all"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "pull-mode-list",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "customer",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "masked_pii"
        },
        {
          "name": "view_pii"
        },
        {
          "name": "view_in_conversation"
        },
        {
          "name": "manage_in_conversation"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "routing-engine",
      "ownerManagedAccess": false,
      "displayName": "Routing Engine",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "routing-attribute",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "mrd",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "agent-mrd",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "queue",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "customer-labels",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "manage"
        },
        {
          "name": "assign_label"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "channel-manager",
      "ownerManagedAccess": false,
      "displayName": "Channel Manager",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "customer-schema",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "agent-desk-setting",
      "ownerManagedAccess": false,
      "displayName": "Agent Desk Settings",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "forms",
      "ownerManagedAccess": false,
      "displayName": "Forms",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ]
    },
    {
      "name": "state-change",
      "ownerManagedAccess": false,
      "displayName": "State Change",
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "manage_state_change"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "agent-attributes",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "recording-link",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "view_all"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "agent-dashboard",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "teams",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "quality-management",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "view"
        },
        {
          "name": "conversation-list-manage"
        },
        {
          "name": "configurations-manage"
        },
        {
          "name": "schedules-manage"
        },
        {
          "name": "configurations-view"
        },
        {
          "name": "reviews-manage"
        },
        {
          "name": "manage"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "conversation-studio",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [],
      "scopes": [
        {
          "name": "survey-message-controller-node"
        },
        {
          "name": "external-gadget-requested-controller-node"
        },
        {
          "name": "check-task-name-whose-state-changed-controller-node"
        },
        {
          "name": "init-controller-node"
        },
        {
          "name": "check-routing-mode-controller-node"
        },
        {
          "name": "plain-message-controller-node"
        },
        {
          "name": "is-direction-direct-transfer-controller-node"
        },
        {
          "name": "check-recent-conversations-controller-node"
        },
        {
          "name": "is-room-private-controller-node"
        },
        {
          "name": "manage"
        },
        {
          "name": "check-channel-type-controller-node"
        },
        {
          "name": "revoke-bot-controller-node"
        },
        {
          "name": "is-latest-intent-set-controller-node"
        },
        {
          "name": "extract-data-controller-node"
        },
        {
          "name": "assign-bot-controller-node"
        },
        {
          "name": "change-bot-role-controller-node"
        },
        {
          "name": "update-conversation-data-controller-node"
        },
        {
          "name": "is-agent-present-controller-node"
        },
        {
          "name": "dispatch-find-agent-controller-node"
        },
        {
          "name": "are-all-primary-agents-in-wrapup-controller-node"
        },
        {
          "name": "find-agent-controller-node"
        },
        {
          "name": "determine-queue-controller-node"
        },
        {
          "name": "check-interrupted-mrd-type-controller-node"
        },
        {
          "name": "remove-channel-session-controller-node"
        },
        {
          "name": "admin"
        },
        {
          "name": "check-conversation-state-controller-node"
        },
        {
          "name": "check-conversation-resume-reason-controller-node"
        },
        {
          "name": "check-state-changed-task-mode-controller-node"
        },
        {
          "name": "set-last-agent-id-controller-node"
        },
        {
          "name": "check-agent-unsubscription-reason-controller-node"
        },
        {
          "name": "check-service-identifier-controller-node"
        },
        {
          "name": "view"
        },
        {
          "name": "check-active-media-direction-controller-node"
        },
        {
          "name": "custom-http-request-controller-node"
        },
        {
          "name": "reminder-init-controller-node"
        },
        {
          "name": "general-action-controller-node"
        },
        {
          "name": "schedule-reminder-controller-node"
        },
        {
          "name": "set-slot-controller-node"
        },
        {
          "name": "end-conversation-controller-node"
        },
        {
          "name": "check-unsubscribed-agent-role-controller-node"
        },
        {
          "name": "check-reason-for-task-state-change-controller-node"
        },
        {
          "name": "unschedule-reminder-controller-node"
        },
        {
          "name": "set-priority-controller-node"
        },
        {
          "name": "is-customer-present-controller-node"
        },
        {
          "name": "check-active-media-MRD-controller-node"
        },
        {
          "name": "remove-all-agents-controller-node"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "teamAnnouncement-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/team-announcement/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "conversationMonitor-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/conversation-monitor/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "ccm-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/ccm/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "surveryBackend-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/survey-backend/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "cimCustomer-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/cim-customer/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "campaigns-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/campaigns/*"
      ],
      "scopes": [
        {
          "name": "PATCH"
        },
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "conversationManager-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/conversation-manager/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "unifiedAdmin-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/unified-admin/pull-mode-list*",
        "/unified-admin/team*",
        "/unified-admin/health*",
        "/unified-admin/metrics*",
        "/unified-admin/reasons*",
        "/unified-admin/forms*",
        "/unified-admin/users*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "agentManager-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/agent-manager/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "fileEngine-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/file-engine/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "routingEngine-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/routing-engine/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "licenseManager-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/license-manager/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "businessCalendar-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/business-calendar/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "botFramework-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/bot-framework/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "scheduler-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/scheduler/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "historicalReports-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/historical-reports/*"
      ],
      "scopes": [
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    },
    {
      "name": "qmBackend-apis",
      "ownerManagedAccess": false,
      "attributes": {},
      "uris": [
        "/qm-backend/*"
      ],
      "scopes": [
        {
          "name": "PATCH"
        },
        {
          "name": "DELETE"
        },
        {
          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    }
  ],
  "policies": [
    {
      "name": "Do Consult - view_consult - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "queue-view-policy",
      "description": "queue-view-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "mrd-manage-policy",
      "description": "mrd-manage-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "agent-attributes-manage-policy",
      "description": "agent-attributes-manage-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "agent-mrd-manage-policy",
      "description": "agent-mrd-manage-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "name": "routing-attribute-manage-policy",
      "description": "routing-attribute-manage-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "View Customer Schema - view - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Assign Labels - assign_label - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "View Customer History - view_history_active_customer - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "View Customer History - view_history - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Create New Customer - manage - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "manage-routing-engine-policy",
      "description": "manage-routing-engine-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "Add Wrap-up - view_wrap_up - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "manage-web-widget-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "manage-pull-mode-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "Do Conference - view_conference - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "routing-attribute-view-policy",
      "description": "routing-attribute-view-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "agent-mrd-view-policy",
      "description": "agent-mrd-view-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "name": "agent-attributes-view-policy",
      "description": "agent-attributes-view-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "manage-form-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "queue-manage-policy",
      "description": "queue-manage-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "Recording Link - view - Policy",
      "description": "This Policy will manage the group that is allowed to only see its own recording link in Conversation.",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Recording Link - view_all - Policy",
      "description": "This Policy will manage a group whose all members are allowed to see all the recording links in a Conversation.",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Access Agent Dashboard - view - Policy",
      "description": "Every user with this policy will be able to see their stats of Team/Queue on Dashboard.",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "determine-queue-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "conversation-controller-init-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "is-direction-direct-transfer-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "update-conversation-data-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "set-slot-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "check-channel-type-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "is-latest-intent-set-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "survey-message-node-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "check-service-identifier-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "check-agent-unsubscription-reason-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "is-customer-present-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "dispatch-find-agent-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "view-team-policy",
      "description": "user with this policy can view team in unified-admin.",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "manage-team-policy",
      "description": "user with this policy can manage team in unified-admin.",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "manage-calendar-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "Manage Customer Schema - manage - Policy",
      "description": "Manage Customer Schema - manage - Policy",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Do Direct Transfer - view_direct_transfer - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Leave Chat\t- view_leave_chat - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Subscribed List - view - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "manage-reason-code-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "Subscribed List - manage - Policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":true}]"
      }
    },
    {
      "name": "manage-general-settings",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "Supervisor Dashboard - view_all - Policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":true}]"
      }
    },
    {
      "name": "View Campaigns - view - Policy",
      "description": "User with this policy can view the Campaigns setting portal in Unified Admin.",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "Manage Campaign - manage - policy",
      "description": "User with this policy can manage the Campaigns setting portal in Unified Admin.",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "campaigns-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "unifiedAdmin-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "unifiedAdmin-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "teamAnnouncement-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "botFramework-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "teamAnnouncement-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "unifiedAdmin-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"customer\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"agent\",\"required\":false}]"
      }
    },
    {
      "name": "manage-channel-manager-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "Access Customer Profiles - view_in_conversation - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "manage-agent-desk-setting",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "Access Customer Profiles - view - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "view-calendar-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "manage-bot-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "name": "Customer PII - view_pii - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Start a new session - view_initiate_chat - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "State Change - manage_state_change  - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Manage Labels - manage - Policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":true}]"
      }
    },
    {
      "name": "mrd-view-policy",
      "description": "mrd-view-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "Customer PII - masked_pii - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "Edit Customer Profile - manage - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "check-interrupted-mrd-type-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "check-recent-conversations-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "quality-management - view - policy",
      "description": "quality-management - view - policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"evaluator\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "name": "check-routing-mode-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "quality-management - manage - policy",
      "description": "quality-management - manage - policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "name": "general-action-node-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "reviews - quality-management - reviews-manage - policy",
      "description": "reviews - quality-management - reviews-manage - policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"evaluator\",\"required\":false}]"
      }
    },
    {
      "name": "unschedule-reminder-node-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "check-state-changed-task-mode-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "name": "Edit Customer Profile - manage_in_conversation - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "name": "view-pull-mode-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "name": "view-bot-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "view-general-settings",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "teamAnnouncement-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
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      }
    },
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      }
    },
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    },
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    },
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    },
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    },
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    },
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    },
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    },
    {
      "name": "check-conversation-state-policy",
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    },
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      }
    },
    {
      "name": "is-agent-present-policy",
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      }
    },
    {
      "name": "extract-data-policy",
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    },
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    },
    {
      "name": "assign-bot-policy",
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    },
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    },
    {
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    },
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    },
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    },
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    },
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    },
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    },
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    },
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    },
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    },
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    },
    {
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      "name": "change-bot-role-policy",
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    },
    {
      "name": "external-gadget-requested-policy",
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    },
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      "name": "revoke-bot-policy",
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        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
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    },
    {
      "name": "plain-message-policy",
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    },
    {
      "name": "end-conversation-policy",
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    },
    {
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        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
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    },
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    },
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        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
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    },
    {
      "name": "historicalReports-apis - DELETE - policy",
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      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "routingEngine-apis - GET - policy",
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      }
    },
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      }
    },
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      "name": "scheduler-apis - PUT - policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
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      "name": "scheduler-apis - POST - policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "scheduler-apis - DELETE - policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
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      "decisionStrategy": "UNANIMOUS",
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        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
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      "name": "routingEngine-apis - POST - policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "routingEngine-apis - DELETE - policy",
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      "type": "role",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "fileEngine-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"agent\",\"required\":false},{\"id\":\"customer\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "fileEngine-apis - PUT - policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "fileEngine-apis - DELETE - policy",
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      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "businessCalendar-apis - GET - policy",
      "description": "",
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      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"customer\",\"required\":false}]"
      }
    },
    {
      "name": "conversationMonitor-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "conversationMonitor-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "conversationMonitor-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "fileEngine-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"customer\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"agent\",\"required\":false}]"
      }
    },
    {
      "name": "businessCalendar-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "name": "conversationMonitor-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "businessCalendar-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "botFramework-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "name": "botFramework-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "botFramework-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "campaigns-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "campaigns-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "campaigns-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "conversationManager-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "conversationManager-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"conversation-studio-admin\",\"required\":false},{\"id\":\"customer\",\"required\":false},{\"id\":\"agent\",\"required\":false}]"
      }
    },
    {
      "name": "cimCustomer-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "cimCustomer-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"agent\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "name": "businessCalendar-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "teamAnnouncement-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"agent\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "qmBackend-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"evaluator\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "name": "qmBackend-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "name": "qmBackend-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "name": "qmBackend-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "name": "agentManager-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"agentManager-apis - POST - policy\"]"
      }
    },
    {
      "name": "ccm-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make a DELETE request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"ccm-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "manage-channel-manager-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"channel-manager\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-channel-manager-policy\"]"
      }
    },
    {
      "name": "businessCalendar-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"businessCalendar-apis - GET - policy\"]"
      }
    },
    {
      "name": "businessCalendar-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"businessCalendar-apis - PUT - policy\"]"
      }
    },
    {
      "name": "historicalReports-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"historicalReports-apis - GET - policy\"]"
      }
    },
    {
      "name": "conversationManager-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"conversationManager-apis - PUT - policy\"]"
      }
    },
    {
      "name": "manage-bot-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"bot-settings\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-bot-policy\"]"
      }
    },
    {
      "name": "manage-team-permission",
      "description": "user with this permission can manage team in unified-admin.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teams\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-team-policy\"]"
      }
    },
    {
      "name": "view-general-setting-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"general-settings\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-general-settings\"]"
      }
    },
    {
      "name": "view-team-permission",
      "description": "user with this permission can view team in unified-admin.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teams\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-team-policy\"]"
      }
    },
    {
      "name": "view-calendar-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"business-calendar\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-calendar-policy\"]"
      }
    },
    {
      "name": "Manage Customer Schema - manage - Permission",
      "description": "Manage Customer Schema - manage - Permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-schema\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Manage Customer Schema - manage - Policy\"]"
      }
    },
    {
      "name": "Do Consult - view_consult - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_consult\"]",
        "applyPolicies": "[\"Do Consult - view_consult - Policy\"]"
      }
    },
    {
      "name": "agent-mrd-view-permission",
      "description": "agent-mrd-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-mrd\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"agent-mrd-view-policy\"]"
      }
    },
    {
      "name": "queue-view-permission",
      "description": "queue-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"queue\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"queue-view-policy\"]"
      }
    },
    {
      "name": "view-channel-manager-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"channel-manager\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-channel-manager-policy\"]"
      }
    },
    {
      "name": "agent-attributes-view-permission",
      "description": "agent-attributes-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-attributes\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"agent-attributes-view-policy\"]"
      }
    },
    {
      "name": "view-reason-code-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"reason-code\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-reason-code-policy\"]"
      }
    },
    {
      "name": "manage-routing-engine-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "AFFIRMATIVE",
      "config": {
        "resources": "[\"routing-engine\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-routing-engine-policy\"]"
      }
    },
    {
      "name": "manage-general-setting-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"general-settings\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-general-settings\"]"
      }
    },
    {
      "name": "view-agent-desk-setting-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-desk-setting\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-agent-desk-setting\"]"
      }
    },
    {
      "name": "view-form-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"forms\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-form-policy\"]"
      }
    },
    {
      "name": "Recording Link - view - Permission",
      "description": "This Permission will link view scope to agents_permission group, such that all the members of agents_permission group can only see their own recording links in Conversation",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"recording-link\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Recording Link - view - Policy\"]"
      }
    },
    {
      "name": "Access Customer Profiles  - view - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Access Customer Profiles - view - Policy\"]"
      }
    },
    {
      "name": "view-bot-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"bot-settings\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-bot-policy\"]"
      }
    },
    {
      "name": "Recording Link - view_all - Permission",
      "description": "This Permission will link view_all scope to senior_agents_permission group, such that all the members of senior_agents_permission group can see all the recording links in a specific Conversation.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"recording-link\"]",
        "scopes": "[\"view_all\"]",
        "applyPolicies": "[\"Recording Link - view_all - Policy\"]"
      }
    },
    {
      "name": "view-routing-engine-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routing-engine\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-routing-engine-policy\"]"
      }
    },
    {
      "name": "mrd-view-permission",
      "description": "mrd-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"mrd\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"mrd-view-policy\"]"
      }
    },
    {
      "name": "manage-reason-code-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"reason-code\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-reason-code-policy\"]"
      }
    },
    {
      "name": "manage-agent-desk-setting-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-desk-setting\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-agent-desk-setting\"]"
      }
    },
    {
      "name": "manage-calendar-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"business-calendar\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-calendar-policy\"]"
      }
    },
    {
      "name": "manage-form-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"forms\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-form-policy\"]"
      }
    },
    {
      "name": "view-web-widget-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"web-widget\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-web-widget-policy\"]"
      }
    },
    {
      "name": "queue-manage-permission",
      "description": "queue-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"queue\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"queue-manage-policy\"]"
      }
    },
    {
      "name": "View Customer History - view_history - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_history\"]",
        "applyPolicies": "[\"View Customer History - view_history - Policy\"]"
      }
    },
    {
      "name": "Customer PII - masked_pii - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"masked_pii\"]",
        "applyPolicies": "[\"Customer PII - masked_pii - Policy\"]"
      }
    },
    {
      "name": "Access Customer Profiles  - view_in_conversation - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"view_in_conversation\"]",
        "applyPolicies": "[\"Access Customer Profiles - view_in_conversation - Policy\"]"
      }
    },
    {
      "name": "View Customer History - view_history_active_customer - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_history_active_customer \"]",
        "applyPolicies": "[\"View Customer History - view_history_active_customer - Policy\"]"
      }
    },
    {
      "name": "Start a new session - view_initiate_chat - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_initiate_chat\"]",
        "applyPolicies": "[\"Start a new session - view_initiate_chat - Policy\"]"
      }
    },
    {
      "name": "State Change - manage_state_change  - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"state-change\"]",
        "scopes": "[\"manage_state_change\"]",
        "applyPolicies": "[\"State Change - manage_state_change  - Policy\"]"
      }
    },
    {
      "name": "View Customer Schema - view - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-schema\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"View Customer Schema - view - Policy\"]"
      }
    },
    {
      "name": "Do Direct Transfer - view_direct_transfer - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_direct_transfer\"]",
        "applyPolicies": "[\"Do Direct Transfer - view_direct_transfer - Policy\"]"
      }
    },
    {
      "name": "Do Conference - view_conference - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_conference\"]",
        "applyPolicies": "[\"Do Conference - view_conference - Policy\"]"
      }
    },
    {
      "name": "Add Wrap-up - view_wrap_up - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_wrap_up\"]",
        "applyPolicies": "[\"Add Wrap-up - view_wrap_up - Policy\"]"
      }
    },
    {
      "name": "Leave Chat\t- view_leave_chat - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_leave_chat\"]",
        "applyPolicies": "[\"Leave Chat\\t- view_leave_chat - Policy\"]"
      }
    },
    {
      "name": "Supervisor Dashboard - view_all - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"supervisor\"]",
        "scopes": "[\"view_all\"]",
        "applyPolicies": "[\"Supervisor Dashboard - view_all - Policy\"]"
      }
    },
    {
      "name": "Subscribed List - view - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"subscribed-list\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Subscribed List - view - Policy\"]"
      }
    },
    {
      "name": "Manage Labels - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-labels\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Manage Labels - manage - Policy\"]"
      }
    },
    {
      "name": "routing-attribute-view-permission",
      "description": "routing-attribute-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routing-attribute\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"routing-attribute-view-policy\"]"
      }
    },
    {
      "name": "manage-web-widget-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"web-widget\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-web-widget-policy\"]"
      }
    },
    {
      "name": "view-pull-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"pull-mode-list\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-pull-mode-policy\"]"
      }
    },
    {
      "name": "Subscribed List - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"subscribed-list\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Subscribed List - manage - Policy\"]"
      }
    },
    {
      "name": "routing-attribute-manage-permission",
      "description": "routing-attribute-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routing-attribute\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"routing-attribute-manage-policy\"]"
      }
    },
    {
      "name": "manage-pull-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"pull-mode-list\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-pull-mode-policy\"]"
      }
    },
    {
      "name": "Customer PII - view_pii - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"view_pii\"]",
        "applyPolicies": "[\"Customer PII - view_pii - Policy\"]"
      }
    },
    {
      "name": "Edit Customer Profile - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Edit Customer Profile - manage - Policy\"]"
      }
    },
    {
      "name": "Create New Customer - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Create New Customer - manage - Policy\"]"
      }
    },
    {
      "name": "mrd-manage-permission",
      "description": "mrd-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"mrd\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"mrd-manage-policy\"]"
      }
    },
    {
      "name": "Edit Customer Profile - manage_in_conversation - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"manage_in_conversation\"]",
        "applyPolicies": "[\"Edit Customer Profile - manage_in_conversation - Policy\"]"
      }
    },
    {
      "name": "Assign Labels - assign_label - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-labels\"]",
        "scopes": "[\"assign_label\"]",
        "applyPolicies": "[\"Assign Labels - assign_label - Policy\"]"
      }
    },
    {
      "name": "agent-mrd-manage-permission",
      "description": "agent-mrd-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-mrd\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"agent-mrd-manage-policy\"]"
      }
    },
    {
      "name": "agent-attributes-manage-permission",
      "description": "agent-attributes-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-attributes\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"agent-attributes-manage-policy\"]"
      }
    },
    {
      "name": "Access Agent Dashboard - view - Permission",
      "description": "Every user with this permission will be able to view their Team/Queue stats on dashboard.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-dashboard\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Access Agent Dashboard - view - Policy\"]"
      }
    },
    {
      "name": "conversation-studio-admin-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"admin\"]",
        "applyPolicies": "[\"conversation-studio-admin-policy\"]"
      }
    },
    {
      "name": "is-latest-intent-set-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-latest-intent-set-controller-node\"]",
        "applyPolicies": "[\"is-latest-intent-set-policy\"]"
      }
    },
    {
      "name": "check-active-media-MRD-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-active-media-MRD-controller-node\"]",
        "applyPolicies": "[\"check-active-media-MRD-policy\"]"
      }
    },
    {
      "name": "check-conversation-resume-reason-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-conversation-resume-reason-controller-node\"]",
        "applyPolicies": "[\"check-conversation-resume-reason-policy\"]"
      }
    },
    {
      "name": "check-service-identifier-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-service-identifier-controller-node\"]",
        "applyPolicies": "[\"check-service-identifier-policy\"]"
      }
    },
    {
      "name": "is-customer-present-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-customer-present-controller-node\"]",
        "applyPolicies": "[\"is-customer-present-policy\"]"
      }
    },
    {
      "name": "check-task-name-whose-state-changed-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-task-name-whose-state-changed-controller-node\"]",
        "applyPolicies": "[\"check-task-name-whose-state-changed-policy\"]"
      }
    },
    {
      "name": "is-direction-direct-transfer-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-direction-direct-transfer-controller-node\"]",
        "applyPolicies": "[\"is-direction-direct-transfer-policy\"]"
      }
    },
    {
      "name": "change-bot-role-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"change-bot-role-controller-node\"]",
        "applyPolicies": "[\"change-bot-role-policy\"]"
      }
    },
    {
      "name": "dispatch-find-agent-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"dispatch-find-agent-controller-node\"]",
        "applyPolicies": "[\"dispatch-find-agent-policy\"]"
      }
    },
    {
      "name": "extract-data-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"extract-data-controller-node\"]",
        "applyPolicies": "[\"extract-data-policy\"]"
      }
    },
    {
      "name": "set-last-agent-id-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"set-last-agent-id-controller-node\"]",
        "applyPolicies": "[\"set-last-agent-id-policy\"]"
      }
    },
    {
      "name": "check-recent-conversations-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-recent-conversations-controller-node\"]",
        "applyPolicies": "[\"check-recent-conversations-policy\"]"
      }
    },
    {
      "name": "general-action-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"general-action-controller-node\"]",
        "applyPolicies": "[\"general-action-node-policy\"]"
      }
    },
    {
      "name": "conversation-controller-init-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"init-controller-node\"]",
        "applyPolicies": "[\"conversation-controller-init-policy\"]"
      }
    },
    {
      "name": "check-unsubscribed-agent-role-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-unsubscribed-agent-role-controller-node\"]",
        "applyPolicies": "[\"check-unsubscribed-agent-role-policy\"]"
      }
    },
    {
      "name": "external-gadget-requested-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"external-gadget-requested-controller-node\"]",
        "applyPolicies": "[\"external-gadget-requested-policy\"]"
      }
    },
    {
      "name": "determine-queue-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"determine-queue-controller-node\"]",
        "applyPolicies": "[\"determine-queue-policy\"]"
      }
    },
    {
      "name": "check-interrupted-mrd-type-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-interrupted-mrd-type-controller-node\"]",
        "applyPolicies": "[\"check-interrupted-mrd-type-policy\"]"
      }
    },
    {
      "name": "check-active-media-direction-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-active-media-direction-controller-node\"]",
        "applyPolicies": "[\"check-active-media-direction-policy\"]"
      }
    },
    {
      "name": "conversation-studio-manage-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"conversation-studio-manage-policy\"]"
      }
    },
    {
      "name": "find-agent-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"find-agent-controller-node\"]",
        "applyPolicies": "[\"find-agent-policy\"]"
      }
    },
    {
      "name": "end-conversation-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"end-conversation-controller-node\"]",
        "applyPolicies": "[\"end-conversation-policy\"]"
      }
    },
    {
      "name": "set-slot-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"set-slot-controller-node\"]",
        "applyPolicies": "[\"set-slot-policy\"]"
      }
    },
    {
      "name": "custom-http-request-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"custom-http-request-controller-node\"]",
        "applyPolicies": "[\"custom-http-request-policy\"]"
      }
    },
    {
      "name": "check-agent-unsubscription-reason-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-agent-unsubscription-reason-controller-node\"]",
        "applyPolicies": "[\"check-agent-unsubscription-reason-policy\"]"
      }
    },
    {
      "name": "unschedule-reminder-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"unschedule-reminder-controller-node\"]",
        "applyPolicies": "[\"unschedule-reminder-node-policy\"]"
      }
    },
    {
      "name": "revoke-bot-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"revoke-bot-controller-node\"]",
        "applyPolicies": "[\"revoke-bot-policy\"]"
      }
    },
    {
      "name": "plain-message-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"plain-message-controller-node\"]",
        "applyPolicies": "[\"plain-message-policy\"]"
      }
    },
    {
      "name": "schedule-reminder-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"schedule-reminder-controller-node\"]",
        "applyPolicies": "[\"schedule-reminder-node-policy\"]"
      }
    },
    {
      "name": "reminder-init-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"reminder-init-controller-node\"]",
        "applyPolicies": "[\"reminder-init-node-policy\"]"
      }
    },
    {
      "name": "conversation-studio-view-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"conversation-studio-view-policy\"]"
      }
    },
    {
      "name": "check-channel-type-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-channel-type-controller-node\"]",
        "applyPolicies": "[\"check-channel-type-policy\"]"
      }
    },
    {
      "name": "is-agent-present-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-agent-present-controller-node\"]",
        "applyPolicies": "[\"is-agent-present-policy\"]"
      }
    },
    {
      "name": "check-conversation-state-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-conversation-state-controller-node\"]",
        "applyPolicies": "[\"check-conversation-state-policy\"]"
      }
    },
    {
      "name": "check-routing-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-routing-mode-controller-node\"]",
        "applyPolicies": "[\"check-routing-mode-policy\"]"
      }
    },
    {
      "name": "check-reason-for-task-state-change-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-reason-for-task-state-change-controller-node\"]",
        "applyPolicies": "[\"check-reason-for-task-state-change-policy\"]"
      }
    },
    {
      "name": "routingEngine-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"routingEngine-apis - GET - policy\"]"
      }
    },
    {
      "name": "teamAnnouncement-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - GET - policy\"]"
      }
    },
    {
      "name": "check-state-changed-task-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-state-changed-task-mode-controller-node\"]",
        "applyPolicies": "[\"check-state-changed-task-mode-policy\"]"
      }
    },
    {
      "name": "assign-bot-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"assign-bot-controller-node\"]",
        "applyPolicies": "[\"assign-bot-policy\"]"
      }
    },
    {
      "name": "remove-all-agents-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"remove-all-agents-controller-node\"]",
        "applyPolicies": "[\"remove-all-agents-policy\"]"
      }
    },
    {
      "name": "remove-channel-session-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"remove-channel-session-controller-node\"]",
        "applyPolicies": "[\"remove-channel-session-policy\"]"
      }
    },
    {
      "name": "update-conversation-data-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"update-conversation-data-controller-node\"]",
        "applyPolicies": "[\"update-conversation-data-policy\"]"
      }
    },
    {
      "name": "survey-message-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"survey-message-controller-node\"]",
        "applyPolicies": "[\"survey-message-node-policy\"]"
      }
    },
    {
      "name": "quality-management - view - permission",
      "description": "sers with this permission can:\n      View assigned evaluations, start an assigned evaluation, save an assigned evaluation as a draft ,escalate an assigned evaluation to the quality manager.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"quality-management - view - policy\"]"
      }
    },
    {
      "name": "set-priority-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"set-priority-controller-node\"]",
        "applyPolicies": "[\"set-priority-policy\"]"
      }
    },
    {
      "name": "are-all-primary-agents-in-wrapup-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"are-all-primary-agents-in-wrapup-controller-node\"]",
        "applyPolicies": "[\"are-all-primary-agents-in-wrapup-policy\"]"
      }
    },
    {
      "name": "quality-management - manage - permission",
      "description": "User with this permission can:\n     View a list of conversations, review a conversation (evaluate), view escalated (assigned) evaluations, assign evaluations to evaluators (single /  bulk)",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"quality-management - manage - policy\"]"
      }
    },
    {
      "name": "schedules - quality-management - schedules-manage - permission",
      "description": "schedules - quality-management - schedules-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"schedules-manage\"]",
        "applyPolicies": "[\"schedules - quality-management - schedules-manage - policy\"]"
      }
    },
    {
      "name": "conversation-list - quality-management - conversation-list-manage - permission",
      "description": "conversation-list - quality-management - conversation-list-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"conversation-list-manage\"]",
        "applyPolicies": "[\"conversation-list - quality-management - conversation-list-manage - policy\"]"
      }
    },
    {
      "name": "reviews - quality-management - reviews-manage - permission",
      "description": "reviews - quality-management - reviews-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"reviews-manage\"]",
        "applyPolicies": "[\"reviews - quality-management - reviews-manage - policy\"]"
      }
    },
    {
      "name": "configurations - quality-management - configurations-view - permission",
      "description": "configurations - quality-management - configurations-view - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"configurations-view\"]",
        "applyPolicies": "[\"configurations - quality-management - configurations-view - policy\"]"
      }
    },
    {
      "name": "configurations - quality-management - configurations-manage - permission",
      "description": "configurations - quality-management - configurations-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"configurations-manage\"]",
        "applyPolicies": "[\"configurations - quality-management - configurations-manage - policy\"]"
      }
    },
    {
      "name": "teamAnnouncement-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - POST - policy\"]"
      }
    },
    {
      "name": "teamAnnouncement-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "routingEngine-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"routingEngine-apis - PUT - policy\"]"
      }
    },
    {
      "name": "teamAnnouncement-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - PUT - policy\"]"
      }
    },
    {
      "name": "routingEngine-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"routingEngine-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "routingEngine-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"routingEngine-apis - POST - policy\"]"
      }
    },
    {
      "name": "conversationManager-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"conversationManager-apis - GET - policy\"]"
      }
    },
    {
      "name": "unifiedAdmin-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - PUT - policy\"]"
      }
    },
    {
      "name": "botFramework-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"botFramework-apis - GET - policy\"]"
      }
    },
    {
      "name": "licenseManager-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"licenseManager-apis - PUT - policy\"]"
      }
    },
    {
      "name": "licenseManager-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"licenseManager-apis - POST - policy\"]"
      }
    },
    {
      "name": "licenseManager-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"licenseManager-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "cimCustomer-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"cimCustomer-apis - GET - policy\"]"
      }
    },
    {
      "name": "cimCustomer-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"cimCustomer-apis - POST - policy\"]"
      }
    },
    {
      "name": "unifiedAdmin-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - GET - policy\"]"
      }
    },
    {
      "name": "businessCalendar-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"businessCalendar-apis - POST - policy\"]"
      }
    },
    {
      "name": "botFramework-apis - DELETE- permission",
      "description": "Users with this permission will be allowed to make DELETE requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"botFramework-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "unifiedAdmin-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "agentManager-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"agentManager-apis - GET - policy\"]"
      }
    },
    {
      "name": "ccm-apis - GET - permission",
      "description": "Users with this permission will be allowed to make a GET request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"ccm-apis - GET - policy\"]"
      }
    },
    {
      "name": "ccm-apis - POST - permission",
      "description": "Users with this permission will be allowed to make a POST request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"ccm-apis - POST - policy\"]"
      }
    },
    {
      "name": "View Campaigns - view - Permission",
      "description": "User with this permission can view the Campaigns setting portal in Unified Admin.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaign\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"View Campaigns - view - Policy\"]"
      }
    },
    {
      "name": "Manage Campaign - manage - permission",
      "description": "User with this permission can manage the Campaigns setting portal in Unified Admin.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaign\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Manage Campaign - manage - policy\"]"
      }
    },
    {
      "name": "campaigns-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"campaigns-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "conversationManager-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"conversationManager-apis - POST - policy\"]"
      }
    },
    {
      "name": "licenseManager-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"licenseManager-apis - GET - policy\"]"
      }
    },
    {
      "name": "agentManager-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"agentManager-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "unifiedAdmin-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - POST - policy\"]"
      }
    },
    {
      "name": "historicalReports-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"historicalReports-apis - POST - policy\"]"
      }
    },
    {
      "name": "scheduler-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"scheduler-apis - PUT - policy\"]"
      }
    },
    {
      "name": "scheduler-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"scheduler-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "businessCalendar-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"businessCalendar-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "scheduler-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"scheduler-apis - POST - policy\"]"
      }
    },
    {
      "name": "conversationManager-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"conversationManager-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "agentManager-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"agentManager-apis - PUT - policy\"]"
      }
    },
    {
      "name": "historicalReports-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"historicalReports-apis - PUT - policy\"]"
      }
    },
    {
      "name": "historicalReports-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"historicalReports-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "campaigns-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT & PATCH requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"PUT\",\"PATCH\"]",
        "applyPolicies": "[\"campaigns-apis - PUT - policy\"]"
      }
    },
    {
      "name": "ccm-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make a PUT request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"ccm-apis - PUT - policy\"]"
      }
    },
    {
      "name": "cimCustomer-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"cimCustomer-apis - PUT - policy\"]"
      }
    },
    {
      "name": "cimCustomer-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"cimCustomer-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "surveyBackend-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"surveyBackend-apis - PUT - policy\"]"
      }
    },
    {
      "name": "surveyBackend-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"surveyBackend-apis - POST - policy\"]"
      }
    },
    {
      "name": "scheduler-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"scheduler-apis - GET - policy\"]"
      }
    },
    {
      "name": "surveyBackend-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"surveyBackend-apis - GET - policy\"]"
      }
    },
    {
      "name": "surveyBackend-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"surveyBackend-apis - DELETE- policy\"]"
      }
    },
    {
      "name": "campaigns-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"campaigns-apis - GET - policy\"]"
      }
    },
    {
      "name": "campaigns-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"campaigns-apis - POST - policy\"]"
      }
    },
    {
      "name": "botFramework-apis - PUT- permission",
      "description": "Users with this permission will be allowed to make PUT requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"botFramework-apis - PUT - policy\"]"
      }
    },
    {
      "name": "botFramework-apis - POST- permission",
      "description": "Users with this permission will be allowed to make POST requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"botFramework-apis - POST - policy\"]"
      }
    },
    {
      "name": "fileEngine-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"fileEngine-apis - PUT - policy\"]"
      }
    },
    {
      "name": "conversationMonitor-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"conversationMonitor-apis - GET - policy\"]"
      }
    },
    {
      "name": "conversationMonitor-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"conversationMonitor-apis - PUT - policy\"]"
      }
    },
    {
      "name": "fileEngine-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"fileEngine-apis - GET - policy\"]"
      }
    },
    {
      "name": "fileEngine-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"fileEngine-apis - POST - policy\"]"
      }
    },
    {
      "name": "fileEngine-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"fileEngine-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "conversationMonitor-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"conversationMonitor-apis - POST - policy\"]"
      }
    },
    {
      "name": "conversationMonitor-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"conversationMonitor-apis - DELETE - policy\"]"
      }
    },
    {
      "name": "qmBackend-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"qmBackend-apis - GET - policy\"]"
      }
    },
    {
      "name": "qmBackend-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"PUT\",\"PATCH\"]",
        "applyPolicies": "[\"qmBackend-apis - PUT - policy\"]"
      }
    },
    {
      "name": "qmBackend-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"qmBackend-apis - POST - policy\"]"
      }
    },
    {
      "name": "qmBackend-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"qmBackend-apis - DELETE - policy\"]"
      }
    }
  ],
  "scopes": [
    {
      "name": "view_in_conversation",
      "iconUri": "",
      "displayName": "view_in_conversation"
    },
    {
      "name": "assign_label",
      "iconUri": "",
      "displayName": "assign_label"
    },
    {
      "name": "view_history_active_customer ",
      "iconUri": "",
      "displayName": "view_history_active_customer "
    },
    {
      "name": "view_direct_transfer",
      "iconUri": "",
      "displayName": "view_direct_transfer"
    },
    {
      "name": "view_conference",
      "iconUri": "",
      "displayName": "view_conference"
    },
    {
      "name": "view_initiate_chat",
      "iconUri": "",
      "displayName": "view_initiate_chat"
    },
    {
      "name": "view_wrap_up",
      "iconUri": "",
      "displayName": "view_wrap_up"
    },
    {
      "name": "view_leave_chat",
      "iconUri": "",
      "displayName": "view_leave_chat"
    },
    {
      "name": "manage_state_change",
      "iconUri": "",
      "displayName": "manage_state_change"
    },
    {
      "name": "view_all",
      "iconUri": "",
      "displayName": "view_all"
    },
    {
      "name": "view_history",
      "iconUri": "",
      "displayName": "view_history"
    },
    {
      "name": "manage",
      "displayName": "manage"
    },
    {
      "name": "view_pii",
      "iconUri": "",
      "displayName": "view_pii"
    },
    {
      "name": "manage_in_conversation",
      "iconUri": "",
      "displayName": "manage_in_conversation"
    },
    {
      "name": "masked_pii",
      "iconUri": "",
      "displayName": "masked_pii"
    },
    {
      "name": "admin"
    },
    {
      "name": "view",
      "iconUri": "",
      "displayName": "view"
    },
    {
      "name": "view_consult",
      "iconUri": ""
    },
    {
      "name": "init-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-conversation-state-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-agent-unsubscription-reason-controller-node",
      "iconUri": ""
    },
    {
      "name": "is-customer-present-controller-node",
      "iconUri": ""
    },
    {
      "name": "is-agent-present-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-routing-mode-controller-node",
      "iconUri": ""
    },
    {
      "name": "is-room-private-controller-node",
      "iconUri": ""
    },
    {
      "name": "end-conversation-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-channel-type-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-service-identifier-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-unsubscribed-agent-role-controller-node",
      "iconUri": ""
    },
    {
      "name": "is-latest-intent-set-controller-node",
      "iconUri": ""
    },
    {
      "name": "PATCH",
      "iconUri": ""
    },
    {
      "name": "GET",
      "iconUri": "",
      "displayName": "GET"
    },
    {
      "name": "PUT",
      "iconUri": ""
    },
    {
      "name": "POST",
      "iconUri": "",
      "displayName": "post"
    },
    {
      "name": "DELETE",
      "iconUri": ""
    },
    {
      "name": "check-reason-for-task-state-change-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-task-name-whose-state-changed-controller-node",
      "iconUri": ""
    },
    {
      "name": "is-direction-direct-transfer-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-active-media-direction-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-state-changed-task-mode-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-active-media-MRD-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-conversation-resume-reason-controller-node",
      "iconUri": ""
    },
    {
      "name": "assign-bot-controller-node",
      "iconUri": ""
    },
    {
      "name": "remove-all-agents-controller-node",
      "iconUri": ""
    },
    {
      "name": "change-bot-role-controller-node",
      "iconUri": ""
    },
    {
      "name": "remove-channel-session-controller-node",
      "iconUri": ""
    },
    {
      "name": "external-gadget-requested-controller-node",
      "iconUri": ""
    },
    {
      "name": "find-agent-controller-node",
      "iconUri": ""
    },
    {
      "name": "revoke-bot-controller-node",
      "iconUri": ""
    },
    {
      "name": "update-conversation-data-controller-node",
      "iconUri": ""
    },
    {
      "name": "set-slot-controller-node",
      "iconUri": ""
    },
    {
      "name": "plain-message-controller-node",
      "iconUri": ""
    },
    {
      "name": "custom-http-request-controller-node",
      "iconUri": ""
    },
    {
      "name": "survey-message-controller-node",
      "iconUri": ""
    },
    {
      "name": "general-action-controller-node",
      "iconUri": ""
    },
    {
      "name": "schedule-reminder-controller-node",
      "iconUri": ""
    },
    {
      "name": "unschedule-reminder-controller-node",
      "iconUri": ""
    },
    {
      "name": "reminder-init-controller-node",
      "iconUri": ""
    },
    {
      "name": "configurations-view",
      "iconUri": "",
      "displayName": "configurations-view"
    },
    {
      "name": "configurations-manage",
      "iconUri": "",
      "displayName": "configurations-manage"
    },
    {
      "name": "reviews-manage",
      "iconUri": "",
      "displayName": "reviews-manage"
    },
    {
      "name": "conversation-list-manage",
      "iconUri": "",
      "displayName": "conversation-list-manage"
    },
    {
      "name": "schedules-manage",
      "iconUri": "",
      "displayName": "schedules-manage"
    },
    {
      "name": "determine-queue-controller-node",
      "iconUri": ""
    },
    {
      "name": "dispatch-find-agent-controller-node",
      "iconUri": ""
    },
    {
      "name": "extract-data-controller-node",
      "iconUri": ""
    },
    {
      "name": "set-last-agent-id-controller-node",
      "iconUri": ""
    },
    {
      "name": "set-priority-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-interrupted-mrd-type-controller-node",
      "iconUri": ""
    },
    {
      "name": "check-recent-conversations-controller-node",
      "iconUri": ""
    },
    {
      "name": "are-all-primary-agents-in-wrapup-controller-node",
      "iconUri": ""
    }
  ],
  "decisionStrategy": "UNANIMOUS"
}