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          "name": "GET"
        },
        {
          "name": "POST"
        },
        {
          "name": "PUT"
        }
      ],
      "icon_uri": ""
    }
  ],
  "policies": [
    {
      "id": "6816548f-a993-4dc2-b881-3cdc5ef66f6d",
      "name": "Do Consult - view_consult - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "176bd706-3a06-4e8a-9402-6aeef5407f27",
      "name": "queue-view-policy",
      "description": "queue-view-policy",
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      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "id": "1dec54a4-2dac-40c4-917b-18f3df1e13ef",
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      "description": "mrd-manage-policy",
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      "decisionStrategy": "UNANIMOUS",
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        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "f57ccdd7-af3b-4bbe-99fa-0e73fb8cfc5d",
      "name": "agent-attributes-manage-policy",
      "description": "agent-attributes-manage-policy",
      "type": "role",
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      "decisionStrategy": "UNANIMOUS",
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      }
    },
    {
      "id": "bdced996-a04d-470a-a010-f7e9b23d30a4",
      "name": "agent-mrd-manage-policy",
      "description": "agent-mrd-manage-policy",
      "type": "role",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
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      }
    },
    {
      "id": "485a637e-3779-4e27-b312-751b2d0a492c",
      "name": "routing-attribute-manage-policy",
      "description": "routing-attribute-manage-policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
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      }
    },
    {
      "id": "02d4de8d-050d-4774-ab7c-a8d09288b3f7",
      "name": "View Customer Schema - view - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "bd196b35-a967-42a0-89ff-0ff25f6e53f0",
      "name": "Assign Labels - assign_label - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "6e0a6514-22f1-4841-b865-b58da2633813",
      "name": "View Customer History - view_history_active_customer - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "5fc16ca9-8786-4941-8d35-f763b17c6861",
      "name": "View Customer History - view_history - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "9edc277a-d176-44c9-bd93-fd4dfc18866a",
      "name": "Create New Customer - manage - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "e7f4cd43-182c-45c6-a77d-65acaf53a37c",
      "name": "manage-routing-engine-policy",
      "description": "manage-routing-engine-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "90d35081-90c0-4429-82d1-139d7ebd2228",
      "name": "Add Wrap-up - view_wrap_up - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "16214fc7-c24d-4859-ac92-27c7057ce683",
      "name": "manage-web-widget-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "1793dbc7-8110-44cc-ab37-1830da2ac8d4",
      "name": "manage-pull-mode-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "79996fe9-0128-4575-a234-7ebed7e81a5a",
      "name": "Do Conference - view_conference - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "a3095bae-56ab-4f68-a561-eb2c690104ca",
      "name": "routing-attribute-view-policy",
      "description": "routing-attribute-view-policy",
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      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "id": "9cd5c621-837d-43e5-8d0f-11f11dc63909",
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      "description": "agent-mrd-view-policy",
      "type": "role",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "id": "db9c9186-daae-4f9e-aec6-b99c758059da",
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      "description": "agent-attributes-view-policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "id": "39637734-e8ea-44e4-baa6-637262a0de82",
      "name": "queue-manage-policy",
      "description": "queue-manage-policy",
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      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "7d2a2532-9dc4-4c50-9290-f7e562e46120",
      "name": "manage-form-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "id": "29d6b9f2-c609-42d8-8603-6eb6109adcf4",
      "name": "Recording Link - view - Policy",
      "description": "This Policy will manage the group that is allowed to only see its own recording link in Conversation.",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "04b257cd-2027-447a-9bc1-cfd97a9bf383",
      "name": "Recording Link - view_all - Policy",
      "description": "This Policy will manage a group whose all members are allowed to see all the recording links in a Conversation.",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "253c695d-efd1-4684-9510-b5357ee78452",
      "name": "Access Agent Dashboard - view - Policy",
      "description": "Every user with this policy will be able to see their stats of Team/Queue on Dashboard.",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "bca4dadb-e329-46cb-994d-a65565416d29",
      "name": "determine-queue-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "b2f8c64a-98b9-49aa-82c5-16c293a197dd",
      "name": "conversation-controller-init-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "e9176b13-a9a0-46e8-b11a-21e5350ef58a",
      "name": "is-direction-direct-transfer-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "bdaa32f1-af81-4e16-9f85-d461a7368327",
      "name": "update-conversation-data-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "22bd576b-b2fa-4be4-be7f-8a622ecdc1fa",
      "name": "set-slot-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "7299f677-b2e6-4776-ad64-32c91ab7d1d8",
      "name": "check-channel-type-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "5ae3c77b-d936-4b5d-9af0-7ed47523a343",
      "name": "is-latest-intent-set-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "18c3435b-d0e3-4d71-b3d5-f1bb1a14d222",
      "name": "survey-message-node-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "09c4a13d-fd3e-4ffb-baa9-0039a9f06deb",
      "name": "check-service-identifier-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "7069b189-8462-413e-bd05-dc9ef8665958",
      "name": "check-agent-unsubscription-reason-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "4e81330f-7d2e-47bd-a7b5-9d4c7f4ab23a",
      "name": "is-customer-present-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "618b0ed9-b788-4d58-a412-fe3b3f7acdb9",
      "name": "dispatch-find-agent-policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"conversation-studio-admin\",\"required\":false}]"
      }
    },
    {
      "id": "dedb097c-e825-43f7-b0c3-bb1c0dac3b30",
      "name": "view-team-policy",
      "description": "user with this policy can view team in unified-admin.",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "14e17992-3b75-4f9f-aa96-3adaf7adc7ff",
      "name": "manage-team-policy",
      "description": "user with this policy can manage team in unified-admin.",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "id": "0ddae83b-6a1b-42c3-8ff8-3354efa9ce0f",
      "name": "Manage Customer Schema - manage - Policy",
      "description": "Manage Customer Schema - manage - Policy",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "9a7fada9-f948-4db8-bf4a-120614c378cf",
      "name": "manage-calendar-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "id": "1bf0d888-02a5-4ffa-b26e-1db07a5e2280",
      "name": "Do Direct Transfer - view_direct_transfer - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "76ef8073-e738-4ec1-935f-8a7e3a82c64d",
      "name": "Leave Chat\t- view_leave_chat - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/senior_agents_permission\",\"extendChildren\":false},{\"path\":\"/agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "8f05bd21-5cc9-4abf-bd17-f6278d5cc839",
      "name": "Subscribed List - view - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
    },
    {
      "id": "ca51150a-ebb8-484e-98aa-cb4d02a45442",
      "name": "Subscribed List - manage - Policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":true}]"
      }
    },
    {
      "id": "bc7ebdc7-980e-4ab9-9055-80ed4f0a312a",
      "name": "manage-reason-code-policy",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "id": "8aecd332-62cd-4e8b-9a10-5ef1e3c25ec6",
      "name": "Supervisor Dashboard - view_all - Policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":true}]"
      }
    },
    {
      "id": "cf932360-db33-4798-ba51-bd17ae166cd6",
      "name": "manage-general-settings",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":true}]"
      }
    },
    {
      "id": "97189cdc-d041-4027-bcb2-c028937bbe17",
      "name": "campaigns-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "c71041cc-8edd-4805-b4b2-e9e42081371a",
      "name": "unifiedAdmin-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "id": "f6f2f8d3-3908-4408-9fb8-bf79d4bf2aaf",
      "name": "unifiedAdmin-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false}]"
      }
    },
    {
      "id": "c37a60f6-14a2-4395-9076-7a661c6bf564",
      "name": "teamAnnouncement-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false}]"
      }
    },
    {
      "id": "2cc71bae-90cf-44fa-821e-df1c52676790",
      "name": "teamAnnouncement-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "6a1681a6-574a-4fa0-8c4d-d57cffc2cb89",
      "name": "botFramework-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "48b1df66-db4d-4186-94e5-feec8ba81a9b",
      "name": "unifiedAdmin-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"agent\",\"required\":false},{\"id\":\"customer\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"evaluator\",\"required\":false}]"
      }
    },
    {
      "id": "1a469269-2dae-4d44-8de8-6cab20f71761",
      "name": "Access Customer Profiles - view_in_conversation - Policy",
      "description": "",
      "type": "group",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "groups": "[{\"path\":\"/agents_permission\",\"extendChildren\":false},{\"path\":\"/senior_agents_permission\",\"extendChildren\":false}]",
        "groupsClaim": ""
      }
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        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"customer\",\"required\":false},{\"id\":\"conversation-studio-admin\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"agent\",\"required\":false}]"
      }
    },
    {
      "id": "54e08d8a-4cbb-42c3-a57c-6fab9d50c77f",
      "name": "cimCustomer-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "dc1ab7f6-a96c-41ef-be0e-f2e79120a9ad",
      "name": "cimCustomer-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"supervisor\",\"required\":false},{\"id\":\"agent\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "0b9568fe-49fd-4958-9a08-22b3ed457456",
      "name": "businessCalendar-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"routing-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "713f2efb-8d04-49a4-905b-a2e8eea45bd4",
      "name": "teamAnnouncement-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"supervisor\",\"required\":false},{\"id\":\"agent\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "481f1541-1f25-4f77-83a3-07b6b9ee178b",
      "name": "qmBackend-apis - GET - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"evaluator\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "id": "e0b2bc38-9741-4622-a0a7-fd2160b74fd4",
      "name": "qmBackend-apis - PUT - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"evaluator\",\"required\":false},{\"id\":\"admin\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "id": "6b31d8d0-4da2-471a-a7ee-db2940eb027b",
      "name": "qmBackend-apis - POST - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"admin\",\"required\":false},{\"id\":\"evaluator\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false}]"
      }
    },
    {
      "id": "27841c46-899d-42d5-833f-2f9be6787413",
      "name": "qmBackend-apis - DELETE - policy",
      "description": "",
      "type": "role",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "roles": "[{\"id\":\"evaluator\",\"required\":false},{\"id\":\"quality-manager\",\"required\":false},{\"id\":\"admin\",\"required\":false}]"
      }
    },
    {
      "id": "cfe2dec2-50f2-4635-a01d-ddab43be58ce",
      "name": "agentManager-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"agentManager-apis - POST - policy\"]"
      }
    },
    {
      "id": "64d73856-8726-4f30-8dbc-2353ecca9709",
      "name": "ccm-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make a DELETE request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"ccm-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "38fc6138-6c0a-4ea3-a159-cbf89431ec66",
      "name": "businessCalendar-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"businessCalendar-apis - GET - policy\"]"
      }
    },
    {
      "id": "2b65cf0b-469a-446d-8890-62fe675e014d",
      "name": "businessCalendar-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"businessCalendar-apis - PUT - policy\"]"
      }
    },
    {
      "id": "c9198037-5bb0-4ed2-bf26-f286ae079499",
      "name": "historicalReports-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"historicalReports-apis - GET - policy\"]"
      }
    },
    {
      "id": "92db12c6-5bb4-4839-aeda-cd8b6f14cac8",
      "name": "conversationManager-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"conversationManager-apis - PUT - policy\"]"
      }
    },
    {
      "id": "2d25884c-bd42-431d-a151-d27e41994209",
      "name": "manage-team-permission",
      "description": "user with this permission can manage team in unified-admin.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teams\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-team-policy\"]"
      }
    },
    {
      "id": "2a74c455-4ca9-4c92-af68-98b99f87e8e1",
      "name": "manage-bot-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"bot-settings\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-bot-policy\"]"
      }
    },
    {
      "id": "69161a4e-952e-457d-983f-442abf37951a",
      "name": "view-team-permission",
      "description": "user with this permission can view team in unified-admin.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teams\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-team-policy\"]"
      }
    },
    {
      "id": "4924a948-168c-4197-86f9-800d065f3574",
      "name": "view-general-setting-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"general-settings\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-general-settings\"]"
      }
    },
    {
      "id": "5ee8d50a-7122-487e-998e-54e40269e97b",
      "name": "Manage Customer Schema - manage - Permission",
      "description": "Manage Customer Schema - manage - Permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-schema\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Manage Customer Schema - manage - Policy\"]"
      }
    },
    {
      "id": "0a7d17ce-16dd-4887-9f11-08bd4b8df19e",
      "name": "view-calendar-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"business-calendar\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-calendar-policy\"]"
      }
    },
    {
      "id": "2072c472-b1ad-401a-b233-50199a8856fe",
      "name": "Do Consult - view_consult - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_consult\"]",
        "applyPolicies": "[\"Do Consult - view_consult - Policy\"]"
      }
    },
    {
      "id": "dd8ccf3a-8483-499a-8ab0-f94aabe9903a",
      "name": "agent-mrd-view-permission",
      "description": "agent-mrd-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-mrd\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"agent-mrd-view-policy\"]"
      }
    },
    {
      "id": "84d2846b-d9c3-40a1-9413-eb0fa7332f48",
      "name": "queue-view-permission",
      "description": "queue-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"queue\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"queue-view-policy\"]"
      }
    },
    {
      "id": "4de2cecb-8510-470d-ac15-db2603ce7276",
      "name": "agent-attributes-view-permission",
      "description": "agent-attributes-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-attributes\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"agent-attributes-view-policy\"]"
      }
    },
    {
      "id": "0ec414c3-0035-4c11-ac31-704bbcc39666",
      "name": "view-channel-manager-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"channel-manager\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-channel-manager-policy\"]"
      }
    },
    {
      "id": "bc57916a-9119-4b25-87e6-ed70dc298f64",
      "name": "manage-routing-engine-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "AFFIRMATIVE",
      "config": {
        "resources": "[\"routing-engine\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-routing-engine-policy\"]"
      }
    },
    {
      "id": "fb0bf583-51b9-4e4c-8219-cfb681f43728",
      "name": "view-reason-code-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"reason-code\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-reason-code-policy\"]"
      }
    },
    {
      "id": "51da02bf-84de-40d6-ba3b-d359e91cba42",
      "name": "view-agent-desk-setting-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-desk-setting\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-agent-desk-setting\"]"
      }
    },
    {
      "id": "569cc14f-cc9b-4e3d-9b0c-1ecf85e6c08f",
      "name": "manage-general-setting-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"general-settings\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-general-settings\"]"
      }
    },
    {
      "id": "a0f43b63-fdec-4350-b2c9-f3dac064ca97",
      "name": "Recording Link - view - Permission",
      "description": "This Permission will link view scope to agents_permission group, such that all the members of agents_permission group can only see their own recording links in Conversation",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"recording-link\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Recording Link - view - Policy\"]"
      }
    },
    {
      "id": "581c62ab-1830-4bc8-a9dc-baf2c9d1bc67",
      "name": "view-form-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"forms\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-form-policy\"]"
      }
    },
    {
      "id": "239ee2c4-a3c4-4a69-b2c7-567fc1928b9e",
      "name": "Access Customer Profiles  - view - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Access Customer Profiles - view - Policy\"]"
      }
    },
    {
      "id": "787adad8-503a-472a-8284-067db178cce7",
      "name": "Recording Link - view_all - Permission",
      "description": "This Permission will link view_all scope to senior_agents_permission group, such that all the members of senior_agents_permission group can see all the recording links in a specific Conversation.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"recording-link\"]",
        "scopes": "[\"view_all\"]",
        "applyPolicies": "[\"Recording Link - view_all - Policy\"]"
      }
    },
    {
      "id": "71659639-3e25-42f8-9a67-45de65aee92a",
      "name": "view-bot-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"bot-settings\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-bot-policy\"]"
      }
    },
    {
      "id": "03dd71db-b4cf-4e57-96e2-36ab56e3b5e2",
      "name": "mrd-view-permission",
      "description": "mrd-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"mrd\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"mrd-view-policy\"]"
      }
    },
    {
      "id": "781c57fb-12a1-49cf-a12e-981433e1eea5",
      "name": "view-routing-engine-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routing-engine\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-routing-engine-policy\"]"
      }
    },
    {
      "id": "4393b59e-1657-464b-b4dc-d57b5f4be3e1",
      "name": "manage-agent-desk-setting-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-desk-setting\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-agent-desk-setting\"]"
      }
    },
    {
      "id": "815ef327-54f0-4d5b-987a-6dacf4e90625",
      "name": "manage-reason-code-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"reason-code\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-reason-code-policy\"]"
      }
    },
    {
      "id": "86fadd37-8560-40e3-af73-d1da4de7d762",
      "name": "manage-calendar-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"business-calendar\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-calendar-policy\"]"
      }
    },
    {
      "id": "8b4b1ad1-9338-4585-ae86-b2b44942f1c7",
      "name": "manage-channel-manager-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"channel-manager\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-channel-manager-policy\"]"
      }
    },
    {
      "id": "9941170a-602d-4bf8-8b5a-269c9e88a373",
      "name": "manage-form-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"forms\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-form-policy\"]"
      }
    },
    {
      "id": "d1346ade-44dd-40a4-81e8-bb4444910695",
      "name": "view-web-widget-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"web-widget\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-web-widget-policy\"]"
      }
    },
    {
      "id": "5d46341f-00e6-483d-9013-0192a9f6788b",
      "name": "queue-manage-permission",
      "description": "queue-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"queue\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"queue-manage-policy\"]"
      }
    },
    {
      "id": "8c41d587-fa76-4805-8f2a-e809da546fed",
      "name": "View Customer History - view_history - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_history\"]",
        "applyPolicies": "[\"View Customer History - view_history - Policy\"]"
      }
    },
    {
      "id": "3702fe4d-6bd8-41a4-bca4-df6f43ec961c",
      "name": "Customer PII - masked_pii - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"masked_pii\"]",
        "applyPolicies": "[\"Customer PII - masked_pii - Policy\"]"
      }
    },
    {
      "id": "c49be246-7601-4fd4-ad98-570b355f393e",
      "name": "Access Customer Profiles  - view_in_conversation - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"view_in_conversation\"]",
        "applyPolicies": "[\"Access Customer Profiles - view_in_conversation - Policy\"]"
      }
    },
    {
      "id": "56ebce14-0da8-4c10-b517-fc4ce9f22a78",
      "name": "View Customer History - view_history_active_customer - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_history_active_customer \"]",
        "applyPolicies": "[\"View Customer History - view_history_active_customer - Policy\"]"
      }
    },
    {
      "id": "c2ed0ac0-d65a-4795-b18f-85902c20aa25",
      "name": "Start a new session - view_initiate_chat - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_initiate_chat\"]",
        "applyPolicies": "[\"Start a new session - view_initiate_chat - Policy\"]"
      }
    },
    {
      "id": "6de2ca4a-41a8-4c06-95cf-4294709764a2",
      "name": "State Change - manage_state_change  - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"state-change\"]",
        "scopes": "[\"manage_state_change\"]",
        "applyPolicies": "[\"State Change - manage_state_change  - Policy\"]"
      }
    },
    {
      "id": "b93985c3-1445-4485-b903-3a8cd9f8d984",
      "name": "View Customer Schema - view - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-schema\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"View Customer Schema - view - Policy\"]"
      }
    },
    {
      "id": "83de326d-0f82-41e8-a80a-5fb74a02dfa9",
      "name": "Do Direct Transfer - view_direct_transfer - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_direct_transfer\"]",
        "applyPolicies": "[\"Do Direct Transfer - view_direct_transfer - Policy\"]"
      }
    },
    {
      "id": "66831b33-a433-4ccb-9710-e95bc7d66000",
      "name": "Do Conference - view_conference - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_conference\"]",
        "applyPolicies": "[\"Do Conference - view_conference - Policy\"]"
      }
    },
    {
      "id": "700307e2-5a7e-4ef8-9cd8-4f09d506d366",
      "name": "Add Wrap-up - view_wrap_up - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_wrap_up\"]",
        "applyPolicies": "[\"Add Wrap-up - view_wrap_up - Policy\"]"
      }
    },
    {
      "id": "e32242ca-2d6c-46b6-84ed-0ba7d131fd31",
      "name": "Leave Chat\t- view_leave_chat - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-conversation-control\"]",
        "scopes": "[\"view_leave_chat\"]",
        "applyPolicies": "[\"Leave Chat\\t- view_leave_chat - Policy\"]"
      }
    },
    {
      "id": "f25e1b96-0e01-4d37-9417-6cc49a2cd918",
      "name": "Supervisor Dashboard - view_all - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"supervisor\"]",
        "scopes": "[\"view_all\"]",
        "applyPolicies": "[\"Supervisor Dashboard - view_all - Policy\"]"
      }
    },
    {
      "id": "716e84d0-7665-4d1f-b486-ced0dd88d381",
      "name": "Subscribed List - view - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"subscribed-list\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Subscribed List - view - Policy\"]"
      }
    },
    {
      "id": "f60a8d49-e1c4-44d1-8896-a76b2eacd1f3",
      "name": "Manage Labels - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-labels\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Manage Labels - manage - Policy\"]"
      }
    },
    {
      "id": "f206dab8-85a5-4959-a51c-8c327c1d7afd",
      "name": "routing-attribute-view-permission",
      "description": "routing-attribute-view-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routing-attribute\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"routing-attribute-view-policy\"]"
      }
    },
    {
      "id": "655f64cd-8cdc-4d6a-a377-fe4546d4bd82",
      "name": "manage-web-widget-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"web-widget\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-web-widget-policy\"]"
      }
    },
    {
      "id": "5f3f5621-04b3-4b6b-a2eb-b2118d7f10c4",
      "name": "view-pull-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"pull-mode-list\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"view-pull-mode-policy\"]"
      }
    },
    {
      "id": "be1dad04-19e7-4562-ba14-ceb39478f4e1",
      "name": "Subscribed List - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"subscribed-list\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Subscribed List - manage - Policy\"]"
      }
    },
    {
      "id": "0177acdf-d11c-484c-aeed-de195ef4da4f",
      "name": "routing-attribute-manage-permission",
      "description": "routing-attribute-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routing-attribute\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"routing-attribute-manage-policy\"]"
      }
    },
    {
      "id": "0f81260e-fc1f-4b1c-b58a-11a24eff71b3",
      "name": "manage-pull-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"pull-mode-list\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"manage-pull-mode-policy\"]"
      }
    },
    {
      "id": "d430c6cd-c98e-4f56-82fe-cd14cdf5400d",
      "name": "Customer PII - view_pii - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"view_pii\"]",
        "applyPolicies": "[\"Customer PII - view_pii - Policy\"]"
      }
    },
    {
      "id": "61454625-8c4e-448e-8ded-c1b59c115fb7",
      "name": "Edit Customer Profile - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Edit Customer Profile - manage - Policy\"]"
      }
    },
    {
      "id": "e607894b-09c2-4cc4-b0c1-fba1ab3b9667",
      "name": "Create New Customer - manage - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"Create New Customer - manage - Policy\"]"
      }
    },
    {
      "id": "de4c330a-30f6-48eb-ac71-76a3d2e2dc74",
      "name": "mrd-manage-permission",
      "description": "mrd-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"mrd\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"mrd-manage-policy\"]"
      }
    },
    {
      "id": "f90db7a9-38c8-4920-b661-4ade68bf007d",
      "name": "Edit Customer Profile - manage_in_conversation - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer\"]",
        "scopes": "[\"manage_in_conversation\"]",
        "applyPolicies": "[\"Edit Customer Profile - manage_in_conversation - Policy\"]"
      }
    },
    {
      "id": "e2c53660-2d1d-4bda-a9cb-f4a9a7ff83b6",
      "name": "Assign Labels - assign_label - Permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"customer-labels\"]",
        "scopes": "[\"assign_label\"]",
        "applyPolicies": "[\"Assign Labels - assign_label - Policy\"]"
      }
    },
    {
      "id": "557e7922-bc0c-4a12-87c1-e032dbe6ec0d",
      "name": "agent-mrd-manage-permission",
      "description": "agent-mrd-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-mrd\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"agent-mrd-manage-policy\"]"
      }
    },
    {
      "id": "c8cbd1e7-271f-4742-bf43-c362b76b1c73",
      "name": "agent-attributes-manage-permission",
      "description": "agent-attributes-manage-permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-attributes\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"agent-attributes-manage-policy\"]"
      }
    },
    {
      "id": "bc852da0-4bf8-4f94-9bf0-6094d02b6130",
      "name": "Access Agent Dashboard - view - Permission",
      "description": "Every user with this permission will be able to view their Team/Queue stats on dashboard.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agent-dashboard\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"Access Agent Dashboard - view - Policy\"]"
      }
    },
    {
      "id": "d9002e3c-5947-4159-a68e-f88e2ba01724",
      "name": "conversation-studio-admin-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"admin\"]",
        "applyPolicies": "[\"conversation-studio-admin-policy\"]"
      }
    },
    {
      "id": "905f1ef4-ce33-4492-912d-84f4dd022e33",
      "name": "is-latest-intent-set-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-latest-intent-set-controller-node\"]",
        "applyPolicies": "[\"is-latest-intent-set-policy\"]"
      }
    },
    {
      "id": "d73d3677-082d-4c63-9651-2d2a7f21e399",
      "name": "check-active-media-MRD-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-active-media-MRD-controller-node\"]",
        "applyPolicies": "[\"check-active-media-MRD-policy\"]"
      }
    },
    {
      "id": "4e65ed6f-77d0-4617-b3c0-8c4dbfa3f202",
      "name": "check-conversation-resume-reason-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-conversation-resume-reason-controller-node\"]",
        "applyPolicies": "[\"check-conversation-resume-reason-policy\"]"
      }
    },
    {
      "id": "ca080bec-70c6-4ca4-880a-095876bb9681",
      "name": "check-service-identifier-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-service-identifier-controller-node\"]",
        "applyPolicies": "[\"check-service-identifier-policy\"]"
      }
    },
    {
      "id": "c49db3de-c2be-4255-a09f-fce34e6fe890",
      "name": "is-customer-present-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-customer-present-controller-node\"]",
        "applyPolicies": "[\"is-customer-present-policy\"]"
      }
    },
    {
      "id": "870a0dca-4eee-4276-8b58-364a47a5daaa",
      "name": "check-task-name-whose-state-changed-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-task-name-whose-state-changed-controller-node\"]",
        "applyPolicies": "[\"check-task-name-whose-state-changed-policy\"]"
      }
    },
    {
      "id": "d65295d5-4481-4f5d-a8cf-05a33eb08f4a",
      "name": "is-direction-direct-transfer-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-direction-direct-transfer-controller-node\"]",
        "applyPolicies": "[\"is-direction-direct-transfer-policy\"]"
      }
    },
    {
      "id": "82471ba8-aa1b-4d54-8837-581e3ef0f0b1",
      "name": "change-bot-role-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"change-bot-role-controller-node\"]",
        "applyPolicies": "[\"change-bot-role-policy\"]"
      }
    },
    {
      "id": "a7294ca2-99cc-436b-b037-2ab27b959623",
      "name": "dispatch-find-agent-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"dispatch-find-agent-controller-node\"]",
        "applyPolicies": "[\"dispatch-find-agent-policy\"]"
      }
    },
    {
      "id": "c72b35b7-7706-4fb6-87a4-69aaf48ada49",
      "name": "extract-data-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"extract-data-controller-node\"]",
        "applyPolicies": "[\"extract-data-policy\"]"
      }
    },
    {
      "id": "89b32134-682b-4d05-a67b-de8e530921f8",
      "name": "set-last-agent-id-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"set-last-agent-id-controller-node\"]",
        "applyPolicies": "[\"set-last-agent-id-policy\"]"
      }
    },
    {
      "id": "370429ff-e051-4093-b430-259b31d3b744",
      "name": "check-recent-conversations-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-recent-conversations-controller-node\"]",
        "applyPolicies": "[\"check-recent-conversations-policy\"]"
      }
    },
    {
      "id": "59f8b42d-8b86-4953-9d9a-e4dd3e3d2e3e",
      "name": "general-action-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"general-action-controller-node\"]",
        "applyPolicies": "[\"general-action-node-policy\"]"
      }
    },
    {
      "id": "73edde61-381e-449c-bef8-fe77dd949da6",
      "name": "conversation-controller-init-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"init-controller-node\"]",
        "applyPolicies": "[\"conversation-controller-init-policy\"]"
      }
    },
    {
      "id": "980340c1-6fd8-47db-b81b-d6a55c1d4deb",
      "name": "check-unsubscribed-agent-role-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-unsubscribed-agent-role-controller-node\"]",
        "applyPolicies": "[\"check-unsubscribed-agent-role-policy\"]"
      }
    },
    {
      "id": "f3ba623c-6e5f-4f6d-8c08-35dec7ea88ee",
      "name": "external-gadget-requested-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"external-gadget-requested-controller-node\"]",
        "applyPolicies": "[\"external-gadget-requested-policy\"]"
      }
    },
    {
      "id": "7bade202-06df-4e5a-af82-8f84eb2f1252",
      "name": "determine-queue-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"determine-queue-controller-node\"]",
        "applyPolicies": "[\"determine-queue-policy\"]"
      }
    },
    {
      "id": "f3b56d3c-9d1f-4b1f-abb7-b84977209623",
      "name": "check-interrupted-mrd-type-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-interrupted-mrd-type-controller-node\"]",
        "applyPolicies": "[\"check-interrupted-mrd-type-policy\"]"
      }
    },
    {
      "id": "f4fa5db3-7d06-4ec3-ad5c-45bdd89ae759",
      "name": "check-active-media-direction-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-active-media-direction-controller-node\"]",
        "applyPolicies": "[\"check-active-media-direction-policy\"]"
      }
    },
    {
      "id": "1e43aa67-3476-4e49-bb85-0f3218529b5a",
      "name": "conversation-studio-manage-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"conversation-studio-manage-policy\"]"
      }
    },
    {
      "id": "6f06ddae-3de5-48d0-a6b8-7d9a0357197f",
      "name": "find-agent-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"find-agent-controller-node\"]",
        "applyPolicies": "[\"find-agent-policy\"]"
      }
    },
    {
      "id": "e4cfca22-23f5-47dd-9c65-f212588e9e47",
      "name": "end-conversation-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"end-conversation-controller-node\"]",
        "applyPolicies": "[\"end-conversation-policy\"]"
      }
    },
    {
      "id": "aecf8bbe-403c-4073-8b3b-80cd0fbf3056",
      "name": "set-slot-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"set-slot-controller-node\"]",
        "applyPolicies": "[\"set-slot-policy\"]"
      }
    },
    {
      "id": "a02e1d78-840c-44c8-a389-22d5efa5056d",
      "name": "custom-http-request-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"custom-http-request-controller-node\"]",
        "applyPolicies": "[\"custom-http-request-policy\"]"
      }
    },
    {
      "id": "f39fa4c0-c951-4cb8-bb1c-2bf6ea000be8",
      "name": "check-agent-unsubscription-reason-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-agent-unsubscription-reason-controller-node\"]",
        "applyPolicies": "[\"check-agent-unsubscription-reason-policy\"]"
      }
    },
    {
      "id": "40e5fffa-fcca-4fe1-9048-ce280aa14704",
      "name": "unschedule-reminder-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"unschedule-reminder-controller-node\"]",
        "applyPolicies": "[\"unschedule-reminder-node-policy\"]"
      }
    },
    {
      "id": "466bb1dc-3099-4ac4-8c8b-6317331c56ee",
      "name": "revoke-bot-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"revoke-bot-controller-node\"]",
        "applyPolicies": "[\"revoke-bot-policy\"]"
      }
    },
    {
      "id": "70378c50-e7f9-4384-ae61-63b75c7507e7",
      "name": "plain-message-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"plain-message-controller-node\"]",
        "applyPolicies": "[\"plain-message-policy\"]"
      }
    },
    {
      "id": "685049f0-59a0-4a28-914f-685fe3423e3e",
      "name": "schedule-reminder-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"schedule-reminder-controller-node\"]",
        "applyPolicies": "[\"schedule-reminder-node-policy\"]"
      }
    },
    {
      "id": "dba4487a-8e5d-4b3f-9ae8-d4b76858bf35",
      "name": "reminder-init-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"reminder-init-controller-node\"]",
        "applyPolicies": "[\"reminder-init-node-policy\"]"
      }
    },
    {
      "id": "b7a281fb-dc01-4e50-acf6-271c8ad7c572",
      "name": "conversation-studio-view-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"conversation-studio-view-policy\"]"
      }
    },
    {
      "id": "029dda27-fd6b-47ba-a9ae-e52fcccb2872",
      "name": "check-channel-type-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-channel-type-controller-node\"]",
        "applyPolicies": "[\"check-channel-type-policy\"]"
      }
    },
    {
      "id": "0f4ed3e6-7e21-498b-abb4-8cd229f506fc",
      "name": "is-agent-present-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"is-agent-present-controller-node\"]",
        "applyPolicies": "[\"is-agent-present-policy\"]"
      }
    },
    {
      "id": "e3790af7-ddaa-492e-ab9a-de85712c5de8",
      "name": "check-conversation-state-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-conversation-state-controller-node\"]",
        "applyPolicies": "[\"check-conversation-state-policy\"]"
      }
    },
    {
      "id": "c7509d5a-2e7f-4606-b3db-50bd0b236774",
      "name": "check-routing-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-routing-mode-controller-node\"]",
        "applyPolicies": "[\"check-routing-mode-policy\"]"
      }
    },
    {
      "id": "082913af-482a-45de-8b37-57775f4ac832",
      "name": "check-reason-for-task-state-change-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-reason-for-task-state-change-controller-node\"]",
        "applyPolicies": "[\"check-reason-for-task-state-change-policy\"]"
      }
    },
    {
      "id": "ebbc0af0-98d9-40b6-ada7-dc5b095f2349",
      "name": "routingEngine-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"routingEngine-apis - GET - policy\"]"
      }
    },
    {
      "id": "7f8bb557-57ad-476f-a2c4-3ec237510ce3",
      "name": "teamAnnouncement-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - GET - policy\"]"
      }
    },
    {
      "id": "77b5b1b9-2c97-459f-ba3d-2c12f74a8b2f",
      "name": "check-state-changed-task-mode-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"check-state-changed-task-mode-controller-node\"]",
        "applyPolicies": "[\"check-state-changed-task-mode-policy\"]"
      }
    },
    {
      "id": "f2e55af0-5cc2-433e-a2b3-652a8975398e",
      "name": "assign-bot-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"assign-bot-controller-node\"]",
        "applyPolicies": "[\"assign-bot-policy\"]"
      }
    },
    {
      "id": "a667779d-ec10-4503-b005-0529c0745991",
      "name": "remove-all-agents-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"remove-all-agents-controller-node\"]",
        "applyPolicies": "[\"remove-all-agents-policy\"]"
      }
    },
    {
      "id": "65df40fa-f1a4-4cea-91ff-bdf15159a408",
      "name": "remove-channel-session-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"remove-channel-session-controller-node\"]",
        "applyPolicies": "[\"remove-channel-session-policy\"]"
      }
    },
    {
      "id": "88052d87-79c2-41d2-8d4f-f67e14fe7cf8",
      "name": "update-conversation-data-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"update-conversation-data-controller-node\"]",
        "applyPolicies": "[\"update-conversation-data-policy\"]"
      }
    },
    {
      "id": "afc7c590-d8d1-4b3f-9a12-4fce048c2da7",
      "name": "survey-message-node-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"survey-message-controller-node\"]",
        "applyPolicies": "[\"survey-message-node-policy\"]"
      }
    },
    {
      "id": "e9e8b22a-d876-4f40-800b-8a106a801b3c",
      "name": "quality-management - view - permission",
      "description": "sers with this permission can:\n      View assigned evaluations, start an assigned evaluation, save an assigned evaluation as a draft ,escalate an assigned evaluation to the quality manager.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"view\"]",
        "applyPolicies": "[\"quality-management - view - policy\"]"
      }
    },
    {
      "id": "3268537d-ac6a-44e0-9449-624404159a5e",
      "name": "set-priority-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"set-priority-controller-node\"]",
        "applyPolicies": "[\"set-priority-policy\"]"
      }
    },
    {
      "id": "57d8118e-765e-4003-ae02-0faf400306d2",
      "name": "are-all-primary-agents-in-wrapup-permission",
      "description": "",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversation-studio\"]",
        "scopes": "[\"are-all-primary-agents-in-wrapup-controller-node\"]",
        "applyPolicies": "[\"are-all-primary-agents-in-wrapup-policy\"]"
      }
    },
    {
      "id": "dd9272e9-686d-470e-b6aa-bc24dc6c449b",
      "name": "quality-management - manage - permission",
      "description": "User with this permission can:\n     View a list of conversations, review a conversation (evaluate), view escalated (assigned) evaluations, assign evaluations to evaluators (single /  bulk)",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"manage\"]",
        "applyPolicies": "[\"quality-management - manage - policy\"]"
      }
    },
    {
      "id": "d409c300-f932-4b9a-b23b-3856cee43c0b",
      "name": "schedules - quality-management - schedules-manage - permission",
      "description": "schedules - quality-management - schedules-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"schedules-manage\"]",
        "applyPolicies": "[\"schedules - quality-management - schedules-manage - policy\"]"
      }
    },
    {
      "id": "5cf4a170-e719-4398-a80a-a9beb87fb05e",
      "name": "conversation-list - quality-management - conversation-list-manage - permission",
      "description": "conversation-list - quality-management - conversation-list-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"conversation-list-manage\"]",
        "applyPolicies": "[\"conversation-list - quality-management - conversation-list-manage - policy\"]"
      }
    },
    {
      "id": "98aba797-21d0-4ab2-8301-10fcd2305683",
      "name": "reviews - quality-management - reviews-manage - permission",
      "description": "reviews - quality-management - reviews-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"reviews-manage\"]",
        "applyPolicies": "[\"reviews - quality-management - reviews-manage - policy\"]"
      }
    },
    {
      "id": "dd0454c3-c023-474e-b7b5-7eb86c535eeb",
      "name": "configurations - quality-management - configurations-view - permission",
      "description": "configurations - quality-management - configurations-view - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"configurations-view\"]",
        "applyPolicies": "[\"configurations - quality-management - configurations-view - policy\"]"
      }
    },
    {
      "id": "1d39e2f9-cdf1-4d46-b5f2-b3fad2f931c0",
      "name": "configurations - quality-management - configurations-manage - permission",
      "description": "configurations - quality-management - configurations-manage - permission",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"quality-management\"]",
        "scopes": "[\"configurations-manage\"]",
        "applyPolicies": "[\"configurations - quality-management - configurations-manage - policy\"]"
      }
    },
    {
      "id": "236ce653-e463-42a9-ab5f-d6e11c4d0172",
      "name": "teamAnnouncement-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - POST - policy\"]"
      }
    },
    {
      "id": "b05dab12-9adf-4e42-ace1-3bc01cecd8dc",
      "name": "teamAnnouncement-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "cedbbd41-2781-4717-9dd6-e73978968cd6",
      "name": "routingEngine-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"routingEngine-apis - PUT - policy\"]"
      }
    },
    {
      "id": "e3506c84-fc29-4ff4-85ca-8d14fbced451",
      "name": "teamAnnouncement-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to team announcement APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"teamAnnouncement-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"teamAnnouncement-apis - PUT - policy\"]"
      }
    },
    {
      "id": "6fd126a1-f0cd-4985-a250-9b72ea63c5a6",
      "name": "routingEngine-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"routingEngine-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "1026b277-b34e-4902-92a8-ac9dc663885a",
      "name": "routingEngine-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to routing engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"routingEngine-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"routingEngine-apis - POST - policy\"]"
      }
    },
    {
      "id": "40883d89-bc97-489b-a1b2-2ec3f1d3f520",
      "name": "conversationManager-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"conversationManager-apis - GET - policy\"]"
      }
    },
    {
      "id": "999d09c7-4e60-4593-9d35-bb92ff1f3db6",
      "name": "unifiedAdmin-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - PUT - policy\"]"
      }
    },
    {
      "id": "0b353cba-b30e-426d-af50-5e9bbf144010",
      "name": "botFramework-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"botFramework-apis - GET - policy\"]"
      }
    },
    {
      "id": "fd5556d9-178d-4594-91b3-f66ea48fcdc5",
      "name": "licenseManager-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"licenseManager-apis - PUT - policy\"]"
      }
    },
    {
      "id": "9cb239fc-3481-4a71-a15b-07b3c7c4dc4e",
      "name": "licenseManager-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"licenseManager-apis - POST - policy\"]"
      }
    },
    {
      "id": "3956b8e0-937d-4409-93a1-2823145b5700",
      "name": "licenseManager-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"licenseManager-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "cef33f74-ce9c-491d-8dfb-8c973b2a4365",
      "name": "cimCustomer-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"cimCustomer-apis - GET - policy\"]"
      }
    },
    {
      "id": "3a240607-b5b2-4e3e-a88c-588a15f822cc",
      "name": "cimCustomer-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"cimCustomer-apis - POST - policy\"]"
      }
    },
    {
      "id": "189969e5-4857-4b0b-ac71-73dab2b61099",
      "name": "unifiedAdmin-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - GET - policy\"]"
      }
    },
    {
      "id": "fd86cd16-9d3b-42d2-ae88-99371bdd4b31",
      "name": "businessCalendar-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"businessCalendar-apis - POST - policy\"]"
      }
    },
    {
      "id": "1a20287d-10c0-4251-8045-5246a30aaf5b",
      "name": "botFramework-apis - DELETE- permission",
      "description": "Users with this permission will be allowed to make DELETE requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"botFramework-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "b109d1cb-616c-4e9c-bbe1-0c368bc827d5",
      "name": "unifiedAdmin-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "2ab4e54d-784d-4f65-9fea-98bb785e6550",
      "name": "agentManager-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"agentManager-apis - GET - policy\"]"
      }
    },
    {
      "id": "8b814a4b-17f8-4e81-ac24-cc0aaf616729",
      "name": "ccm-apis - GET - permission",
      "description": "Users with this permission will be allowed to make a GET request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"ccm-apis - GET - policy\"]"
      }
    },
    {
      "id": "eb48d7f9-8e3b-4649-af73-1f242eee0f1d",
      "name": "ccm-apis - POST - permission",
      "description": "Users with this permission will be allowed to make a POST request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"ccm-apis - POST - policy\"]"
      }
    },
    {
      "id": "7a9e0a49-1ca7-42c1-888a-67abfeac1126",
      "name": "campaigns-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"campaigns-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "00dd1d1c-56c2-40f0-9883-2476fa233ec7",
      "name": "conversationManager-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"conversationManager-apis - POST - policy\"]"
      }
    },
    {
      "id": "54eca785-9b31-4e7c-8681-26ecdba7992c",
      "name": "licenseManager-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to license manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"licenseManager-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"licenseManager-apis - GET - policy\"]"
      }
    },
    {
      "id": "dda4cd3a-0f98-4e58-aaf8-7bd4c643a938",
      "name": "agentManager-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"agentManager-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "78222cb2-2b46-45f6-b203-02b3eef0f56d",
      "name": "unifiedAdmin-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to unified admin team APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"unifiedAdmin-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"unifiedAdmin-apis - POST - policy\"]"
      }
    },
    {
      "id": "e4c20c2b-a654-4d8e-9aac-c71f6b805745",
      "name": "historicalReports-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"historicalReports-apis - POST - policy\"]"
      }
    },
    {
      "id": "0bebb900-8d65-4b99-8b82-152835bf9cce",
      "name": "scheduler-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"scheduler-apis - PUT - policy\"]"
      }
    },
    {
      "id": "26036265-cc22-4420-b8d5-a5d6c82754d1",
      "name": "scheduler-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"scheduler-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "4444446c-6500-4ac5-8b43-ca6c42fbcf01",
      "name": "businessCalendar-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to business calendar APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"businessCalendar-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"businessCalendar-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "581abf70-b3c5-42c2-abf7-979ff141e87a",
      "name": "scheduler-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"scheduler-apis - POST - policy\"]"
      }
    },
    {
      "id": "9bac0b21-2cfa-4cfb-82e9-c95e30b06130",
      "name": "conversationManager-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to conversation manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationManager-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"conversationManager-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "fb98b105-6ad9-4070-abae-b169d5770860",
      "name": "agentManager-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to agent manager APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"agentManager-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"agentManager-apis - PUT - policy\"]"
      }
    },
    {
      "id": "3326366e-0a18-44f4-9cd1-488d66b74e0b",
      "name": "historicalReports-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"historicalReports-apis - PUT - policy\"]"
      }
    },
    {
      "id": "1b16d653-0c8b-4dd5-bcaa-c002a4258985",
      "name": "historicalReports-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to historical reports APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"historicalReports-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"historicalReports-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "474d2588-f142-4573-b4d3-c2d3939264ee",
      "name": "campaigns-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT & PATCH requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"PATCH\",\"PUT\"]",
        "applyPolicies": "[\"campaigns-apis - PUT - policy\"]"
      }
    },
    {
      "id": "361df339-bbf9-4842-b2fb-50e7aa5deff6",
      "name": "ccm-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make a PUT request to CCM APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"ccm-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"ccm-apis - PUT - policy\"]"
      }
    },
    {
      "id": "33708d96-e9cf-4c1a-a5d4-806137793b9c",
      "name": "cimCustomer-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"cimCustomer-apis - PUT - policy\"]"
      }
    },
    {
      "id": "62e2a161-afde-4daf-8d6c-0901f38cdbac",
      "name": "cimCustomer-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to cim customer APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"cimCustomer-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"cimCustomer-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "b6ab3fc2-7d07-4b7c-8bed-dcf5f9041249",
      "name": "surveyBackend-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"surveyBackend-apis - PUT - policy\"]"
      }
    },
    {
      "id": "4aa5d0ba-8a76-45bc-9b15-969bca2a70cd",
      "name": "surveyBackend-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"surveyBackend-apis - POST - policy\"]"
      }
    },
    {
      "id": "6c28261f-f862-49d1-98dc-c9a6ad8376fe",
      "name": "scheduler-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to scheduler APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"scheduler-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"scheduler-apis - GET - policy\"]"
      }
    },
    {
      "id": "f693d30f-89ab-4620-a4ec-fd3b92f85ac2",
      "name": "surveyBackend-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"surveyBackend-apis - GET - policy\"]"
      }
    },
    {
      "id": "9af71d43-77f4-4925-b055-2f5e4bd5bcd3",
      "name": "surveyBackend-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to survey backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"surveryBackend-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"surveyBackend-apis - DELETE- policy\"]"
      }
    },
    {
      "id": "523e6cba-78a7-42ae-96c8-fcd4545b61bc",
      "name": "campaigns-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"campaigns-apis - GET - policy\"]"
      }
    },
    {
      "id": "5c7ebe53-e87c-4bc0-afa0-8f5594e6aa66",
      "name": "campaigns-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to campaigns APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"campaigns-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"campaigns-apis - POST - policy\"]"
      }
    },
    {
      "id": "2e887c50-fc71-4e52-9587-7025eae33add",
      "name": "botFramework-apis - PUT- permission",
      "description": "Users with this permission will be allowed to make PUT requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"botFramework-apis - PUT - policy\"]"
      }
    },
    {
      "id": "4c085572-736e-41b7-8d3f-837b8894efb5",
      "name": "botFramework-apis - POST- permission",
      "description": "Users with this permission will be allowed to make POST requests to bot framework APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"botFramework-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"botFramework-apis - POST - policy\"]"
      }
    },
    {
      "id": "b60e1f51-e567-412e-8f2b-e9858cdf70e4",
      "name": "fileEngine-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"fileEngine-apis - PUT - policy\"]"
      }
    },
    {
      "id": "adfb757d-2357-4169-885b-42b733412a29",
      "name": "conversationMonitor-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"conversationMonitor-apis - GET - policy\"]"
      }
    },
    {
      "id": "eab3bffd-1e07-4c0e-bbad-8ec4e73f41d3",
      "name": "conversationMonitor-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"PUT\"]",
        "applyPolicies": "[\"conversationMonitor-apis - PUT - policy\"]"
      }
    },
    {
      "id": "6affd357-e8a4-4b1f-9f59-f0a4d061d583",
      "name": "fileEngine-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"fileEngine-apis - GET - policy\"]"
      }
    },
    {
      "id": "2f6aeb03-11b2-4e6a-87b6-c875c0417553",
      "name": "fileEngine-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"fileEngine-apis - POST - policy\"]"
      }
    },
    {
      "id": "e196c650-1d48-4957-a705-3af85a7967e7",
      "name": "fileEngine-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to file engine APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"fileEngine-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"fileEngine-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "a7306c94-e7a8-481f-9fc6-654e3f18b20d",
      "name": "conversationMonitor-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"conversationMonitor-apis - POST - policy\"]"
      }
    },
    {
      "id": "cc626f40-5a7d-479a-b11a-96dabaad5ed8",
      "name": "conversationMonitor-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to conversation monitor APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"conversationMonitor-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"conversationMonitor-apis - DELETE - policy\"]"
      }
    },
    {
      "id": "cf13b44b-84c5-48b5-b966-e7a430d5a501",
      "name": "qmBackend-apis - GET - permission",
      "description": "Users with this permission will be allowed to make GET requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"GET\"]",
        "applyPolicies": "[\"qmBackend-apis - GET - policy\"]"
      }
    },
    {
      "id": "2ed8f95a-abec-4b4a-a46e-cb3573d94c6a",
      "name": "qmBackend-apis - PUT - permission",
      "description": "Users with this permission will be allowed to make PUT requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"PATCH\",\"PUT\"]",
        "applyPolicies": "[\"qmBackend-apis - PUT - policy\"]"
      }
    },
    {
      "id": "ead67063-59d4-4134-9993-e486e149d230",
      "name": "qmBackend-apis - POST - permission",
      "description": "Users with this permission will be allowed to make POST requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"POST\"]",
        "applyPolicies": "[\"qmBackend-apis - POST - policy\"]"
      }
    },
    {
      "id": "887585ad-7a5d-40dc-aabd-35d71ef98b53",
      "name": "qmBackend-apis - DELETE - permission",
      "description": "Users with this permission will be allowed to make DELETE requests to QM Backend APIs.",
      "type": "scope",
      "logic": "POSITIVE",
      "decisionStrategy": "UNANIMOUS",
      "config": {
        "resources": "[\"qmBackend-apis\"]",
        "scopes": "[\"DELETE\"]",
        "applyPolicies": "[\"qmBackend-apis - DELETE - policy\"]"
      }
    }
  ],
  "scopes": [
    {
      "id": "7ea77a7c-2904-4551-8ad5-2957964df91f",
      "name": "view_in_conversation",
      "iconUri": "",
      "displayName": "view_in_conversation"
    },
    {
      "id": "e7dcaed7-53ef-4b23-949f-e3a09334c28f",
      "name": "assign_label",
      "iconUri": "",
      "displayName": "assign_label"
    },
    {
      "id": "20ba742e-5bb9-450c-93bb-ef8948c420b5",
      "name": "view_history_active_customer ",
      "iconUri": "",
      "displayName": "view_history_active_customer "
    },
    {
      "id": "d4f66c7d-a059-4e31-b7a3-63936d308fc6",
      "name": "view_direct_transfer",
      "iconUri": "",
      "displayName": "view_direct_transfer"
    },
    {
      "id": "596f253a-4cc8-4668-aa53-aa01c7b269c2",
      "name": "view_conference",
      "iconUri": "",
      "displayName": "view_conference"
    },
    {
      "id": "92b932f1-3264-4460-b158-6a8aa120b038",
      "name": "view_initiate_chat",
      "iconUri": "",
      "displayName": "view_initiate_chat"
    },
    {
      "id": "2155d982-c00a-47f5-b1e6-7bf3774ac3e4",
      "name": "view_wrap_up",
      "iconUri": "",
      "displayName": "view_wrap_up"
    },
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}