Chat Volume By Bot

Report SummaryChannel-Wise Daily Chat Statistics
Status

CUIC DEVELOPED, EF-BI NOT_DEVELOPED, EFBI-Custom NOT_DEVELOPED

Reporting Fields

FieldsDescription
DateSelected date from the filter
Bot NameName of the chatbot
Channel NameName of the chat channel
Total ChatsNumber of chats handled by the bot
Average Chat DurationTotal Chat Duration/Total Chats Answered in hh:mm: ss format

Filters

  • Date & Time
  • Channel(s) - Not available in EFBI-Custom
  • Bot(s) - Not available in EFBI-Custom