Cloud Contact Center

The Expertflow cloud contact center is your virtual callcenter and PBX, hosted by Expertflow. We have local entry points throughout Africa, Pakistan and India, providing a guaranteed quality of service not available with cloud contact centers with remote data centers. It provides basic call center functionalities like IVR, Queueing, Call Recording and a graphical user/administration interface.

We currently offer the following features:

Call Center Queues

Cloud Contact Center uses FusionPBX for managing Tiers, Queues, and Agents. For Further details on how FusionPBX is doing it, see FusionPBX Call Center docs.