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4.4) Patch Release CX 4.4.4

Description

Status

QA PASSED

Release Summary

Resolved some stability and performance issues in 4.4 release

Upgrade Guide

CX Upgrade Guide CX-4.4.X to CX-4.4.4

Resolved Issues

The following critical issues have been fixed in this patch:

  • Controller training updates to address known performance & chat stuck issues.

  • Inter-pods communication via services in CTI connectors instead of ingress

  • Logging enhancements in conversation manager

Planned Epics/Stories

Key T P Summary Status
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