joinPullModeRequest
Event Name | joinPullModeRequest |
---|---|
Event Description | Event is emitted when an agent joins a chat, the agent desk emits an event of unsubscribePullModeList to the agent manager, agent manager listens to the event and successfully joins the chat for the agent. |
Emitter | Agent Desk |
Name | Description | Payload Properties |
---|---|---|
cimEvent | type: Object ID of the conversation for subscription |
|
agentId | type: String ID of the agent for whom the event has been emitted | - |
taskId | type: String ID of the task subscribed by the agent | - |
{
"conversationId": "261c271a-58e6-4571-9d25-77ad26d745d6",
"agentId": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
"taskId":"a13a49f4-7ec6-436b-91b0-0fd1be205799"
}