Grandmama Test Stub Deployment

Following is the configuration guide for both utilities

Grandmama Connector Utility Configuration Guide

Environment Variable	Default value	Description
CONV_RAMPUP_TIME_SS	1	The ramp up time after which a new conversation is added to the system. This time is in seconds.
NO_CONCURRENT_CON	500	The number of concurrent conversations.
CONV_RESPAWN_DELAY_SS	-1	The respawn delay of a new conversation after an old conversation is closed. This time is in seconds. If you do not want to respawn a new conversation, use -1 as its value.
MSG_REPLY_THINKTIME_MS	5000	After receiving a message from the agent, the Grandmama connector utility waits for this much time in milliseconds before replying to the agent message. This time is in milliseconds.
SEND_INIT_MSG	false	This configuration is not used. Ignore it.
REST_API_PORT	3000	Do not change.
BASE_URL	https://FQDN/ef-chat/fnb-cme	The base URL of Grandmama connector.
MSG_REQ_TIMEOUT_MS	10000000	Message request timeout in milliseconds. Do not change unless there is a certain need to use it.
PREFIX	1223000	The prefix of customer UCN. Grandmama connector utility will start creating UCNs after this number.
`INPUT_FILE_PATH`	/usr/src/app/	The path where the input csv file is placed inside the image. Do not forget the trailing / in this path.
`USE_INPUT_FILE`	false	Use true if you want to use an input file to provide list of UCNs
`INPUT_FILE_NAME`	data.csv	The input csv file name
`COMPANY_CODE`	15	The company code for all the UCNs in case USE_INPUT_FILE is true

Environment Variable	Default Value	Description
AGENTS_API_URL	https://FQDN/routing-engine/agents	The agent API URL of the routing engine. FQDN will be the same as the FQDN of EFCX. This is where the Pep connector utility gets agents from.
AGENT_PWD	12345	The password for all the agents who are intended to be logged in via the Pep connector utility.
AGENT_LOGIN_RAMPUP_TIME_SS	1	The time in seconds after which a new agent is logged into the system.
PEP_CONNECTOR_BASE_URL	https://FQDN/ef-chat/fnb-cme	The base URL of Pep connector.
PEP_REQ_TIMEOUT_MS	100000	The request timeout of Pep Connector REST requests. Do not change unless it is desired.
AGENT_STATE_CHANGE_DELAY_SS	2	The time in seconds after which the agent changes his state to READY after logging in.
MSG_REPLY_THINKTIME_SS	5	The time in seconds after which Pep connector utility replies to a customer message.
END_CONVERSATION_DELAY_SS	120	The delay in seconds after which a conversation is ended by agent. This timeout starts when an agent accepts a chat.
REST_API_PORT	3000	Do not change
MRD_NAME	CHAT	Do not change
CALLBACK_FQDN	http://IP:PORT	The base URL of the Pep Connector utility itself. The Pep Connector uses this URL to send messages to the Pep Connector Utility
OCEP_ENDPOINT	/agent-state	Do not change
ISSUER	ef-chat	Do not change

To get the deployment manifests for utilities

CODE

git clone git clone https://efcx:RecRpsuH34yqp56YRFUb@gitlab.expertflow.com/cim/load-test/utilities-deployment

CODE

cd utilities-deployment/grandmamastub/

CODE

kubectl apply -f test-grandmama-cm.yaml
kubectl apply -f test-grandmama.yaml
kubectl apply -f test-grandmama-svc.yaml

To copy a file into a container use the following command

CODE

kubectl cp <local-file-path> <namespace>/<pod-name>:<container-path>

CODE

cd utilities-deployment/pep-connector-mock/

CODE

kubectl apply -f ef-test-agent-cm.yaml
kubectl apply -f agent-test-deployment.yaml
kubectl apply -f ef-test-agent-svc.yaml