Grandmama Test Stub Deployment
Following is the configuration guide for both utilities
Grandmama Connector Utility Configuration Guide
Environment Variable | Default value | Description |
|---|---|---|
CONV_RAMPUP_TIME_SS | 1 | The ramp up time after which a new conversation is added to the system. This time is in seconds. |
NO_CONCURRENT_CON | 500 | The number of concurrent conversations. |
CONV_RESPAWN_DELAY_SS | -1 | The respawn delay of a new conversation after an old conversation is closed. This time is in seconds. If you do not want to respawn a new conversation, use -1 as its value. |
MSG_REPLY_THINKTIME_MS | 5000 | After receiving a message from the agent, the Grandmama connector utility waits for this much time in milliseconds before replying to the agent message. This time is in milliseconds. |
SEND_INIT_MSG | false | This configuration is not used. Ignore it. |
REST_API_PORT | 3000 | Do not change. |
BASE_URL | The base URL of Grandmama connector. | |
MSG_REQ_TIMEOUT_MS | 10000000 | Message request timeout in milliseconds. Do not change unless there is a certain need to use it. |
PREFIX | 1223000 | The prefix of customer UCN. Grandmama connector utility will start creating UCNs after this number. |
| /usr/src/app/ | The path where the input csv file is placed inside the image. Do not forget the trailing / in this path. |
| false | Use true if you want to use an input file to provide list of UCNs |
| data.csv | The input csv file name |
| 15 | The company code for all the UCNs in case USE_INPUT_FILE is true |
Pep Connector Utility Configuration Guide
Environment Variable | Default Value | Description |
|---|---|---|
AGENTS_API_URL | The agent API URL of the routing engine. FQDN will be the same as the FQDN of EFCX. This is where the Pep connector utility gets agents from. | |
AGENT_PWD | 12345 | The password for all the agents who are intended to be logged in via the Pep connector utility. |
AGENT_LOGIN_RAMPUP_TIME_SS | 1 | The time in seconds after which a new agent is logged into the system. |
PEP_CONNECTOR_BASE_URL | The base URL of Pep connector. | |
PEP_REQ_TIMEOUT_MS | 100000 | The request timeout of Pep Connector REST requests. Do not change unless it is desired. |
AGENT_STATE_CHANGE_DELAY_SS | 2 | The time in seconds after which the agent changes his state to READY after logging in. |
MSG_REPLY_THINKTIME_SS | 5 | The time in seconds after which Pep connector utility replies to a customer message. |
END_CONVERSATION_DELAY_SS | 120 | The delay in seconds after which a conversation is ended by agent. This timeout starts when an agent accepts a chat. |
REST_API_PORT | 3000 | Do not change |
MRD_NAME | CHAT | Do not change |
CALLBACK_FQDN | http://IP:PORT | The base URL of the Pep Connector utility itself. The Pep Connector uses this URL to send messages to the Pep Connector Utility |
OCEP_ENDPOINT | /agent-state | Do not change |
ISSUER | ef-chat | Do not change |
Deployment Guide
To get the deployment manifests for utilities
Clone the repo
git clone git clone https://efcx:RecRpsuH34yqp56YRFUb@gitlab.expertflow.com/cim/load-test/utilities-deploymentTo deploy grandmama utility use the following commands.
cd utilities-deployment/grandmamastub/kubectl apply -f test-grandmama-cm.yaml
kubectl apply -f test-grandmama.yaml
kubectl apply -f test-grandmama-svc.yamlTo copy a file into a container use the following command
kubectl cp <local-file-path> <namespace>/<pod-name>:<container-path>To deploy agent utility
cd utilities-deployment/pep-connector-mock/kubectl apply -f ef-test-agent-cm.yaml
kubectl apply -f agent-test-deployment.yaml
kubectl apply -f ef-test-agent-svc.yaml