Exchange CIM Message
There are several types of messages exchanged to and from Agent Desk. These messages are sent once a Socket event, onCIMA message consists of the three parts: unique identifier of the message (ID), header and body.
1 | Header and Body | The generic structure of header and body of the message is described here in CIM Messages. |
|---|---|---|
2 | Message Types | The body of the message changes depending upon the type of message being exchanged. The types of messages are also described here in CIM Messages |