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Health-Check API for CX Components

Component

readiness Endpoint

liveness Endpoint

Port

agent-manager

localhost/agent/health/readiness

  • AMQ

  • REDIS

localhost/agent/health/liveness

3000/TCP

connect-360

Customer Channel Manager (CCM)

localhost/actuator/health/readiness

  • AMQ

  • REDIS

  • Mongo

localhost/actuator/health/liveness

8081/TCP

Conversation Manager

localhost/actuator/health/readiness

  • AMQ

  • REDIS

  • Mongo

  • CM

localhost/actuator/health/liveness

8080/TCP

Media Routing Engine

localhost/actuator/health/readiness

  • AMQ

  • REDIS

  • Mongo

localhost/actuator/health/liveness

8081/TCP

Bot Framework

localhost/actuator/health/readiness

  • AMQ

  • REDIS

  • Mongo

localhost/actuator/health/liveness

8082/TCP

CIM Customer

localhost/health/readiness

  • Mongo

localhost/health/liveness

8083/TCP

Web channel manager

localhost/health/readiness

  • NA

localhost/health/liveness

7000/TCP

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