Logout

To log out from the agent desk, the agent and all the MRD states should be NOT_READY.

The agent can logout the AgentDesk by selecting a logout reason defined by the system administrator

To log out, click the profile menu at the top right on the agentdesk and click the Logout button. Select one reason while getting logged out. Note that these reasons are defined by the system administrator and selecting a logout reason is optional.