|
Event Name |
agentAssignedForAssistance |
|---|---|
|
Event Description |
Event is triggered when an agent assigned to the conversation in response of consult transfer or direct transfer |
|
Emitter |
Agent Manager |
|
Name |
Description |
|---|---|
|
conversationId |
type: String Id of the conversation |
|
task |
type: String |
|
type |
type: String
|
JSON
{
"conversationId": "67c1cb75956d765cfc275754",
"task": {},
"type": "consult"
}