joinAsWhisper
Event Name | joinAsWhisper |
|---|---|
Event Description | Event is emitted when supervisor requests to agent manager to whisper an active conversation instead of being a silent member. |
Emitter | Agent Desk |
Name | Description | Payload Properties |
|---|---|---|
participantId | type: String ID of the supervisor for whom the event has been emitted | |
conversationId | type: String ID of the conversation for whom the event has been emitted | - |
roomInfo | type: Object | - |
JSON
{
"participantId": "65a63fee6a264c3b8edece8a",
"conversationId": "65b3acaec94e6061e70a0ef5",
"roomInfo": {
"id": "65a625609487373651365bfb",
"mode": "CONTACT_CENTER"
}
}