joinAsWhisper

Event Name	joinAsWhisper
Event Description	Event is emitted when supervisor requests to agent manager to whisper an active conversation instead of being a silent member.
Emitter	Agent Desk

Name

Description

Payload Properties

participantId

type: String

ID of the supervisor for whom the event has been emitted

conversationId

type: String

ID of the conversation for whom the event has been emitted

-

roomInfo

type: Object

-

JSON

{
  "participantId": "65a63fee6a264c3b8edece8a",
  "conversationId": "65b3acaec94e6061e70a0ef5",
  "roomInfo":  {
    "id": "65a625609487373651365bfb",
    "mode": "CONTACT_CENTER"
  }
}