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wrapupTimerStarted

Event Name

wrapupTimerStarted

Event Description

Event is triggered to start the wrapup timer

Emitter

Agent Manager

Name

Description

Payload Properties

task

type: String

wrapupTimerStarted

-

duration

type: timestamp

time in milisecond

roomInfo

type: Object

conversationId

type: String

Id of the conversation

statusCode

code: 200

JSON
{
  "task": "wrapupTimerStarted",
  "duration": "600000",
  "conversationId": "cc76c196-912d-4a47-a9dd-8a2357f54399",
  "roomInfo":  {
    "id": "65a625609487373651365bfb",
    "mode": "CONTACT_CENTER"
  },
  "statusCode": 200  
}

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