|
Event Name |
wrapupTimerStarted |
|---|---|
|
Event Description |
Event is triggered to start the wrapup timer |
|
Emitter |
Agent Manager |
|
Name |
Description |
Payload Properties |
|---|---|---|
|
task |
type: String wrapupTimerStarted |
- |
|
duration |
type: timestamp time in milisecond |
|
|
roomInfo |
type: Object |
|
|
conversationId |
type: String Id of the conversation |
|
|
statusCode |
code: 200 |
|
JSON
{
"task": "wrapupTimerStarted",
"duration": "600000",
"conversationId": "cc76c196-912d-4a47-a9dd-8a2357f54399",
"roomInfo": {
"id": "65a625609487373651365bfb",
"mode": "CONTACT_CENTER"
},
"statusCode": 200
}