Release Notes
What's New
This is the major release with:
- Rest API Support
New Features
The following are the new implemented in this release:
- Get Skill Group (Only for UCCE)
- Get Supervisors List (Only for UCCE)
- Callbacks
- Schedule a callback call
- Update a callback call
- Cancel a Schedule callback Call
- Reclassify a Direct Preview Call
- Accept Personal Callback Call
- Reject Personal Callback Call
Compatible UCCE Versions
Cisco Finesse | Compatibility Status | |
---|---|---|
CCE 12.6 | Finesse 12.6 | Compatible |
CCE 12.0 | Finesse 12.0 | Compatible |
CCE 11.5 | Finesse 11.5 | Not-Tested but on demand testing cycle can be run |
Compatible UCCX Versions
Cisco Finesse | Compatibility Status | |
---|---|---|
CCX 12.5 | Finesse 12.5 | Compatible |
CCX 12.0 (1) | Finesse 12.0 | Compatible |
Release Limitations
GC HA has not been tested on both Docker and Kubernetes.