Skip to main content
Skip table of contents

Solution Reference

Expertflow Cloud Contact Center provides a user-friendly interface for the agents. By using this interface, Agent can do all the CTI operations, and agents are not required to log in on any SIP phone, he/she just need to login into the Agent Interface inside the MS CRM, and we will automatically register a browser-based SIP phone based on his dedicated extension. This interface follows the mechanisms of WebRTC ↔ SIP. 



JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.