Product roadmap
We keep enhancing our products with new features and the following features are in our roadmap.
Feature | Description |
---|---|
Wrap up & call notes in activity | A call activity is created at the end of the call for all call type except consulting calls. We will add the wrap up applied and the call notes provided by the agent in the Activity created. |
Click to Chat | Click to Chat feature allows the user to select any number corresponding to a record (Account/Contact) and a chat will be initiated to that number. |