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SAP CIC CTI Connector

The embedded CTI Connector toolbar provides call controls within the SAP CRM Interaction Center (CIC) via the ICI interface 


Agent Features Guide
Install Guide
Unexpected Scenarios
SAP AWS Cloud Machine for LocalLab Testing
SAP CIC Troubleshooting Knowledge base
Solution Component and Architecture
GC Upgrade Guide For Log4j Vulnerabilities 3.5.1.04

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