Compatibility Guide
Cisco Compatibility | ||
UCCE | UCCX | Compatibility |
| UCCE 12.0 | UCCX 12.0 | Compatible |
| UCCE 12.6 | UCCX 12.5.1 | Compatible |
INFO
Expertflow Salesforce Connector, Connects with Finesse, so our above compatibility mentioned with respect to Finesse
Browser Compatibility | ||
Browser | Tested Version | Compatibility |
Google Chrome | 106.0.5249.119 (64-bit) | Compatible |
| Firefox | 106.0.1 (64-bit) | Compatible |
Note:
It will work with the latest browsers.
We have mentioned only those versions as compatible with which we have done our lab testing. But our solution would work with all the mentioned versions below as the Cisco APIs are the same for all the versions. Testing can be scheduled before actual deployment just to be sure.
Salesforce Version | ||
Salesforce Flavour | Version | Compatibility |
Lightning | Developer Edition | Compatible |
| Classic | NOT TESTED YET | |
INFO
Expertflow Salesforce Connector High Availability is tested with CCE 12.0, CCE 12.6, UCCX 12.0.1 & UCCX 12.5.1 only.