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Deployment Models

Non-Redundant / Simplex Mode Deployment

In simplex deployment, the application is installed on a single server with no fail-over support of the Connector. However, the same Connector can still communicate with primary and secondary Finesse servers.

Simplex mode is useful for lab tests and commercial deployments at a smaller scale. Figure 1.0 explains the simplex mode of Generic Connector.


siebel-cti-connector-non-redundant-simplex-mode-deployment.png

Figure 1.0


High Availability (HA) / Duplex Deployment


In Duplex mode, there are two types of supported configurations.

Active-Passive (Primary / Secondary) Setup

A primary/secondary configuration setup where one Connector works as a primary server while the other (secondary) is available as a standby server (from a Disaster Recovery site)


siebel-connector-active-passive-primary-secondary-setup.png

Figure 1.1

Active-Active Setup

In this mode, both Connector instances are active and serving clients and one instance serves as the backup / secondary for the other.


siebel-connector-active-active-setup.png

Figure 1.2



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