Future Roadmap

We keep enhancing our products with new features and the following features are in our roadmap.

Feature	Description
Wrap up & call notes in the activity	A call activity is created at the end of the call for all call types except consulting calls. We will add the wrap-up applied and the call notes provided by the agent in the Activity created.
Click to Chat	Click to Chat feature allows the user to select any number corresponding to a record (Account/Contact) and a chat will be initiated to that number.