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Summary |
Description |
Related Feature |
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Vault should be unsealed when any component requires a restart. |
Vault should be unsealed if components need a restart or any of the components is restarted. If the vault is sealed and the component restarted the application will not work. |
User Management |
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It takes 5 mins to sync Agents and Supervisors from UCCE |
It takes 5 mins to sync Agents and Supervisors from UCCE. It happens only when a fresh deployment is done. It was tested on 500 Agents and Supervisors. |
User Management |
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Only 10,000 Callers are allowed to be uploaded at a time |
While uploading callers in the caller list, only 10,000 callers are allowed to be uploaded |
Caller List |
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Uploading 10,000 callers takes 3 mins |
It takes 3mins to upload 10,000 callers |
Caller List |
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It is advised that two consecutive files should not be uploaded |
It is advised that one should wait for CSV to be uploaded completely then upload the other after the first one |
Caller List |
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Note that on the front end no message will be displayed that the contacts are uploaded successfully |
This kind of message is displayed in the caller list logs |
Caller List |
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TTL jobs run after every 5 mins |
TTL job runs every 5 mins. |
Caller List |
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It takes 15 mins to Clear a Caller list containing 10k Callers |
When we click on a clear call list button it starts deleting in the backend. It takes almost 15 mins to delete 10k callers.
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Caller List |