System Limitations
Summary | Description | Related Feature |
|---|---|---|
| Vault should be unsealed when any component requires a restart. | Vault should be unsealed if components need a restart or any of the components is restarted. If the vault is sealed and the component restarted the application will not work. | User Management |
| It takes 5 mins to sync Agents and Supervisors from UCCE | It takes 5 mins to sync Agents and Supervisors from UCCE. It happens only when a fresh deployment is done. It was tested on 500 Agents and Supervisors. | User Management |
| Only 10,000 Callers are allowed to be uploaded at a time | While uploading callers in the caller list, only 10,000 callers are allowed to be uploaded | Caller List |
| Uploading 10,000 callers takes 3 mins | It takes 3mins to upload 10,000 callers | Caller List |
| It is advised that two consecutive files should not be uploaded | It is advised that one should wait for CSV to be uploaded completely then upload the other after the first one | Caller List |
| Note that on the front end no message will be displayed that the contacts are uploaded successfully | This kind of message is displayed in the caller list logs | Caller List |
| TTL jobs run after every 5 mins | TTL job runs every 5 mins. | Caller List |
| It takes 15 mins to Clear a Caller list containing 10k Callers | When we click on a clear call list button it starts deleting in the backend. It takes almost 15 mins to delete 10k callers. | Caller List |