Breadcrumbs

Benchmarking of CUCM Connector


Component

Scenario

Benchmark

Status

Tool

CUCM Connector

Login/Logout 500 Agents


Max CPU usage= 5%
Avg CPU usage during test= 2%

In house Utility

Login/Logout 1000 Agents

The maximum number of concurrent agents/users we support to register on the CUCM connector is 1000

Max CPU usage= 15%
Avg CPU usage during test= 5%

In house Utility

Initiate Calls for 500 concurrent agents


Max CPU usage= 50%
Avg CPU usage during test= 5% to 8%

In house Utility

Initiate Calls for 1000 concurrent agents

The maximum number of concurrent calls that agents/users can take on the CUCM connector is 1000

Max CPU usage= 62%
Avg CPU usage during test= 8% to 10%

In house Utility