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IssueUse CaseCommentWork Around
GetState Event 
  • Agent dials customer Number
  • Agent phone goes in Dialing & Customer goes in Ringing state
  • Call getState, agent state should dialing

GetState command will always return talking State whether it is in dialing or talking if the receiver phone is other than CUCM's Phone!

The use of getState is only in case of a refresh scenario,
So, this limitation will only affect the application in case of an outage or Re-Login!
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