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360-Connector Configuration Guide

Table of Contents

Register Webhook

360-connector expects an HTTP POST request to this endpoint  {FQDN}/configs/webhook with the following query params

Query ParamDescription
urlThis represents the URL of 360-connector, where notifications from 360Dialog will be received.
e-g {FQDN}/360notifications 
hostUrl

The default base URL for the 360dialog WhatsApp API i-e https://waba.360dialog.io

Use the following URL for the 360dialog sandbox https://waba-sandbox.360dialog.io

apiKeythe key/token of the WhatsApp account. To get the key for the sandbox, add the 360dialog sandbox number in your WhatsApp contact and send a WhatsApp message from your phone to the phone number 4930609859535 with the content START (STARTmust be in all UPPERCASE).
authorizationThis is the WhatsApp number, which is used to authenticate the header whenever 360-connector receives a notification from 360Dialog. Its format should be the same as defined in serviceIdentifier in Channel Configuration in Unified-Admin.
e-g 41762884806

Get Webhook

If the webhook URL is already set, make a GET request to this endpoint {FQDN}/configs/webhook, to retrieve the existing resource.

Query ParamDescription
hostUrl

The default base URL for the 360dialog WhatsApp API i-e https://waba.360dialog.io

Use the following URL for the 360dialog sandbox https://waba-sandbox.360dialog.io

apiKeythe key/token of the WhatsApp number.

Unified Admin Configurations

Channel Manager Configs

  • The following variables first need to be added as "customer-attributes" in "channel provider" on unified-admin.


  • Then we need to set their values in "channel-connector" on unified-admin.



Variable Name

Description

Size

Required

Example

HOST-URL

HOST-URL contains the URL of the Channel Provider such as 360Dialog. 

String100YES

https://waba.360dialog.io

API-KEY

API-KEY contains the token/key for the  Channel Provider.

String100YESQ*****************HAK
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