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CX Upgrade Guide CX-4.4.X to CX-4.4.3

Before proceeding with the upgrade, make sure that the system is idle state i.e. all agents are logged-out from agent-desk.

  1. Stop all core components.

    # Navigate to the following folder of the existing release i.e. CX-4.4-x
    cd cim-solution/kubernetes
    kubectl delete -f cim/Deployments
    kubectl delete -f cim/StatefulSet/ef-amq-statefulset.yaml
  2. Update the AMQ deployment.

    1) Open cim-solution/kubernetes/cim/StatefulSet/ef-amq-statefulset.yaml file.
    2) Update AMQ Tag
    3) Add following parameters under evn section.
        value : "-Xms512M -Xmx4G"
      - name: MAX_CONNECTIONS
        value: "50000"
    4) kubectl apply -f cim/StatefulSet/ef-amq-statefulset.yaml.
  3. Start all core components.

    kubectl apply -f cim/Deployments

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