Before proceeding with the upgrade, ensure that the system is in an idle state, with all agents logged out from the agent desk.
Update Core deployments
# Update Agent Manager's Deployment Tag
gitimages.expertflow.com/cim/agent-manager:4.4.11
# Delete Agent Manager’s Deployment
k delete -f cim-solution/kubernetes/cim/Deployments/ef-agent-manager-deployment.yaml
# Apply Agent Manager's Deployment
k apply -f cim-solution/kubernetes/cim/Deployments/ef-agent-manager-deployment.yaml
# Update Historical Reports Manager's Deployment Tag
gitimages.expertflow.com/cim/historical-reports-manager:4.4.11
# Delete Historical Reports Manager's Deployment
k delete -f cim-solution/kubernetes/cim/Deployments/ef-historical-reports-deployment.yaml
# Apply Historical Reports Manager's Deployment
k apply -f cim-solution/kubernetes/cim/Deployments/ef-historical-reports-deployment.yaml