5.13.0 5.12.0 5.11.0 5.10.0 5.9.0 5.8.0 5.7.0 5.6.0 5.5.0 5.4.0 5.3.0 5.2.0 5.1.0 5.0 4.10 4.9 4.8 4.7 4.6 4.5.3 4.5.2 4.5.1 4.5 4.4 4.3
5.13.0 5.12.0 5.11.0 5.10.0 5.9.0 5.8.0 5.7.0 5.6.0 5.5.0 5.4.0 5.3.0 5.2.0 5.1.0 5.0 4.10 4.9 4.8 4.7 4.6 4.5.3 4.5.2 4.5.1 4.5 4.4 4.3

Upgrade Guide CX-4.4.10 to CX-4.4.11

Before proceeding with the upgrade, ensure that the system is in an idle state, with all agents logged out from the agent desk.

Update Core deployments

# Update Agent Manager's Deployment Tag
gitimages.expertflow.com/cim/agent-manager:4.4.11

# Delete Agent Manager’s Deployment
k delete -f cim-solution/kubernetes/cim/Deployments/ef-agent-manager-deployment.yaml

# Apply Agent Manager's Deployment
k apply -f cim-solution/kubernetes/cim/Deployments/ef-agent-manager-deployment.yaml

# Update Historical Reports Manager's Deployment Tag
gitimages.expertflow.com/cim/historical-reports-manager:4.4.11

# Delete Historical Reports Manager's Deployment
k delete -f cim-solution/kubernetes/cim/Deployments/ef-historical-reports-deployment.yaml

# Apply Historical Reports Manager's Deployment
k apply -f cim-solution/kubernetes/cim/Deployments/ef-historical-reports-deployment.yaml