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_CX Release Notes 4.5.5

Release Name

CX 4.5.5

Status

Draft  

Dev Completion Date

Release Date

Release Summary


New in CX 4.5.5

Following are the planned improvements and fixes

Features

Description

Controller Performance improvements

  • If we stop sending customer/agent/bot messages to the controller, we need to have discussions about how to handle the scenarios that are currently handled by the controller on these events.

  • Make controller stateless

EFCX as channel in Rasa

Agent’s Active MRDs

Logging Enhancement


CX 4.5.5 Release Limitations

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Release Limitations


Release Test Highlights

Tested Features



Un-Tested Features


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