Release Name
CX 4.5.5
Status
DRAFT
Dev Completion Date
28 May 2024
Release Date
07 Jun 2024
Release Summary
Following are the planned improvements and fixes
Features
Description
Controller Performance improvements
If we stop sending customer/agent/bot messages to the controller, we need to have discussions about how to handle the scenarios that are currently handled by the controller on these events.
Make controller stateless
EFCX as channel in Rasa
EFCX as channel in RASA BOT
Agent’s Active MRDs
Return Agent's active MRDs
Logging Enhancement
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