Whisper Message
Agents can exchange messages amongst each other in an active conversation. The customer will not be able to see whisper messages. Any type of message can be sent here e.g. Plain, Video, Image etc.
Property | Type | Description |
---|---|---|
name REQUIRED | String | value = " |
type REQUIRED | String | value = " |
markdownText OPTIONAL | String | any text can be sent in this. |
type | String | Any message type can be sent in this e.g. type = "VIDEO" |
{
{
"id": "85ba0a42-d3ff-4087-a323-5c15f5a78d91",
"name": "WHISPER_MESSAGE",
"type": "MESSAGE",
"body": {
"markdownText": "hello",
"type": "PLAIN"
}
}
}