5.12.0 5.11.0 5.10.0 5.9.0 5.8.0 5.7.0 5.6.0 5.5.0 5.4.0 5.3.0 5.2.0 5.1.0 5.0 4.10 4.9 4.8 4.7 4.6 4.5.3 4.5.2 4.5.1 4.5 4.4 4.3
5.12.0 5.11.0 5.10.0 5.9.0 5.8.0 5.7.0 5.6.0 5.5.0 5.4.0 5.3.0 5.2.0 5.1.0 5.0 4.10 4.9 4.8 4.7 4.6 4.5.3 4.5.2 4.5.1 4.5 4.4 4.3
Breadcrumbs

Upgrade Guide CX-4.5.5 to CX-4.5.5.1

Before proceeding with the upgrade, ensure that the system is in idle state, with all agents logged out from the agent desk.

  1. Update Unified-Agent Tag

    # Delete Unified-agent’s Deployment
  kubectl delete -f cim-solution/kubernetes/cim/Deployments/ef-unified-agent-deployment.yaml
# Update Unified-agent’s Deployment Tag
  gitimages.expertflow.com/cim/unified-agent:4.5.5.1
# Apply Unified-agent’s Deployment
  kubectl apply -f cim-solution/kubernetes/cim/Deployments/ef-unified-agent-deployment.yaml