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Load Test Strategy

This page briefly explains the load testing strategy utilized during the testing of Expertflow CX:

  • Domain Driven Testing (Divide and Conquer)

  • Single Node End-to-End Testing (E2E)

  • Single Node End-to-End Testing + Failover 

  • Multi-Node End-to-End Testing + HA

Following is the updated status of load test cycles:

Test

Scenario/Description

Status

1

Domain Driven Testing

Routing Engine → agent login/logout, agent state change

DONE

2

Domain Driven Testing

Agent Manager + PEP Connector → stable socket connections, agent login/logout, agent state change, mrd state change

DONE

3

Domain Driven Testing

CCM → conversations (chat MRD)

DONE

4

Single Node End-to-End Testing


IN PROGRESS

5

Single Node End-to-End Testing + Failover


TODO

6

Multi-Node End-to-End Testing + HA


TODO


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