Upgrade Guide CX4.7.1 to CX4.7.2

Before upgrading, ensure that the system is idle, i.e; all agents are logged out from the AgentDesk.
Make sure the system is idle for 30 minutes, to sync the reporting data.

Clone the CX repository on the target server

CODE

# Create CX-4.7.2  directory from root
mkdir CX-4.7.2 
# Navigate to CX-4.7.2
cd CX-4.7.2  
# Clone the CX-4.7.2  of cim-solution repository
git clone -b CX-4.7.2 https://efcx:RecRpsuH34yqp56YRFUb@gitlab.expertflow.com/cim/cim-solution.git $HOME/CX-4.7.2
# Navigate to root(previous) directory
cd ..

Update helm repo
CODE
```
helm repo update expertflow
```

Update the ConfigMaps

CODE

1) Copy From CX-4.7.2/kubernetes/pre-deployment/app-translations/customer-widget/i18n To pre-deployment/app-translations/customer-widget/i18n
2) Delete ConfigMap 
   kubectl -n expertflow delete configmap ef-widget-translations-cm 
3) Create ConfigMap 
   kubectl -n expertflow  create configmap ef-widget-translations-cm --from-file=pre-deployment/app-translations/customer-widget/i18n/

Update the CX helm chart

CODE

#Update Core Component helm chart
Edit/update the values file helm-values/ef-cx-custom-values.yaml with

update the image tag for customer-widget      
tag: 4.7.2

Add the following variable in customer-widget under extraEnvVars   
      
      - name: MUTE_NOTIFICATIONS
        value: "false"

Add the following volume mount in customer-widget        

   extraVolumes:
      - name: ef-widget-translation
        configMap:
           name: ef-widget-translations-cm
   extraVolumeMounts:
      - name: ef-widget-translation
        mountPath: /usr/share/nginx/html/widget-assets/i18n/
        
helm upgrade --install --namespace expertflow --create-namespace   ef-cx  --debug --values helm-values/ef-cx-custom-values.yaml expertflow/cx --version 4.7.2

Update Rasa-X

CODE

update the image tag external/rasa-x/values-small.yaml
tag: 4.7.2

helm  upgrade --install=true --wait=true --timeout=10m0s --debug   rasa-x    --namespace rasa-x     --values external/rasa-x/values-small.yaml  external/rasa-x