This document provides prerequisites, system requirements, and installation instructions of the CISCO Voice Agent mobile app.
Software Requirements
See /wiki/spaces/JCA/pages/37617839 for all the requirements.
Prerequisites
It is assumed that you have followed the deployment guide already for javescript_cti_toolbar deployment.
Installation Steps
The Internet should be available on the mobile device to carry out the installation steps.
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Open the browser on the target Andriod device and download the mobile app APK.
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Once it's downloaded, open Downloads, tap on the APK file to install it.
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After the successful installation, launch the application and allow all the permissions asked by the OS.
Configuration
Once application the launched, go to settings page and:
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Enter the javascript-cti-toolbar FQDN and press save.
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Login into the javascript-application-toolbar.