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IOS Application Installation Guide

This document provides prerequisites, system requirements, and installation instructions of the CISCO Voice Agent mobile app.

Software Requirements

See Compatibility Guide for all the requirements.


Please follow this guide for the installation and configuration of the Javascript CTI Toolbar

Installation Steps

The Internet should be available on the mobile device to carry out the installation steps. 

  1. Open the browser on the target iOS device and download the mobile app IPA .
  2. Once it's downloaded, it will automatically install.
  3. After the successful installation, launch the application and allow all the permissions asked by the OS.


Once application the launched, go to the settings page and:

  1. Enter the javascript-cti-toolbar FQDN and press save.  

  2. Login into the javascript-application-toolbar.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.