Skip to main content
Skip table of contents

CIM URL Message

URL message is specifically used by Agents and Bots (Outbound Messages) to send a URL e.g. for app installation, system/license updates. 

The method to send URL message is given as follows:

  • Specify the type = "URL". The body should be in JSON format and include the following properties:
Properties and Example
Properties
PropertyDesc.
type - String - RequiredValue = "URL"
markdownText - String - OptionalContains custom plain text message sent by Agent and routed from CCM to connector Webhook.
mediaURL - String - RequiredURL
Code Example
CODE
"body": {
        "type": "URL",
        "markdownText": "You can download our Android app from this link.",
        "mediaUrl": "https://play.google.com/store/apps/details?id=com.ptcl_app.main&hl=en"
    }


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.