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CIM URL Message


URL message is specifically used by Agents and Bots (Outbound Messages) to send a URL e.g. for app installation, system/license updates. 

The method to send URL message is given as follows:

  • Specify the type = "URL". The body should be in JSON format and include the following properties:


Properties and Example


Properties


Property

Desc.

type - String - Required

Value = "URL"

markdownText - String - Optional

Contains custom plain text message sent by Agent and routed from CCM to connector Webhook.

mediaURL - String - Required

URL



Code Example 


"body": {
        "type": "URL",
        "markdownText": "You can download our Android app from this link.",
        "mediaUrl": "https://play.google.com/store/apps/details?id=com.ptcl_app.main&hl=en"
    }