channelData
| Object Name | channelData |
|---|---|
| Description | This object contains the data of the channel type opted by the customer for conversing with the agent. Channel data is unique for every channel. |
| Parameter | Type | Description |
|---|---|---|
| String | It is a unique ID usually MSISDN. Sample format is 524-942-9068 |
| String | System generated string ID. Sample format is 783-347-1912 |
| Int | |
| List | Any information related to the particular channel can be sent here in the form of key: value pairs. |