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Event NamejoinPullModeRequest
Event DescriptionEvent is emitted when an agent joins a chat, the agent desk emits an event of unsubscribePullModeList to the agent manager, agent manager listens to the event and successfully joins the chat for the agent.
Emitter Agent Desk
NameDescriptionPayload Properties


type: Object

ID of the conversation for subscription

  1. id - String - system generated
  2. name
  3. type
  4. timestamp


type: String 

ID of the agent for whom the event has been emitted



type: String

ID of the task subscribed by the agent 

    "conversationId": "261c271a-58e6-4571-9d25-77ad26d745d6",
    "agentId": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
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