CIM URL Message

URL message is specifically used by Agents and Bots (Outbound Messages) to send a URL e.g. for app installation, system/license updates.

The method to send URL message is given as follows:

Specify the type = "URL". The body should be in JSON format and include the following properties:

Property	Desc.
type - String - Required	Value = "URL"
markdownText - String - Optional	Contains custom plain text message sent by Agent and routed from CCM to connector Webhook.
mediaURL - String - Required	URL

CODE

"body": {
        "type": "URL",
        "markdownText": "You can download our Android app from this link.",
        "mediaUrl": "https://play.google.com/store/apps/details?id=com.ptcl_app.main&hl=en"
    }