Delivery Notification Message

Delivery Notification is used to indicate that the message has been processed by the system. It has the following states:

DELIVERED - has been delivered to the recipient (agent or customer).
CONNECTED - mainly used for voice cases when a call is connected to a recipient
READ - has been read by the recipient (agent or customer).
FAILED - delivery has failed. There are reason codes associated with each failure.

The body should be in JSON format and include the following properties:

Property	Desc.
type - String - Required	Value = "DELIVERYNOTIFICATION"
messageId - String - Required	ID of the message for which delivery notification is being sent.
markdownText - String - Optional	Contains custom plain text message.
status - Enum - Required	Possible Values: Delivered Connected Read Failed
reasonCode - String - Required	Delivered - 200 Read - 200 Failed: 400 - bad request 404 - this channel is undefined and unregistered on Unified Admin 500 - internal system error

"body": {
        "type": "DELIVERYNOTIFICATION",
        "markdownText": "Optional",
        "messageId": "abc12345",
        "status":"READ",
        "reasonCode":200
    }