Deployment Guide

(3.4.2.02.1) Deployment Guide

Prerequisites

1. Follow this guide to install Generic Connector.

2. The guide mentions in step 1 has a pre requisit of installing java 8. But instead of java 8 install java 11.

Deployment / Upgrade Steps

Step 1 — Download the Generic Connector JAR

Download the Generic Connector JAR: Download generic-connector.jar

Step 2 — Stop the Connector

1. Stop the running Generic Connector service from the EF Service Manager.
   

   

Step 3 — Replace the JAR File

1. Now go to the gc connector service folder, most of the case following is the path:

   C:\Program Files\Generic Connector\connector
   

2. On the path mentioned in step 1m replace the downloaded generic-connector jar.

Step 4 — Start the Connector

1. Start the Generic Connector service again from the EF Service Manager.

2. Verify that the connector starts successfully and check the logs for any errors.

Troubleshooting

Connector Fails to Start — Java Path Not Configured

If the connector fails to start, the service may not be pointing to the correct Java 11 installation. Follow these steps:

1. Edit wrapper.conffile on the following path

   C:\Program Files\Generic Connector\connector\wrapper.conf
   

2. Open the configuration file in a text editor eg note pad and set the value of wrapper.java.commandto the exact java 11 path as follows.

3. # Java Application
   wrapper.java.command=C:\Program Files\Java\jdk-11.0.17\bin\java.exe
   

4. Update the value so it points to the Java 11 installation path.

5. Save the configuration file.

6. Start the Generic Connector service again.