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UMM Environment variables

Set the following environment variable values according to database connectivity and other configurations.

Name

Description

PRIM_FINESSE_IP

Primary Finesse URL including port (if not 80 or 443)

For example:

  • http://finesse10-5.com

  • https://finesse12-0.com:8445

SEC_FINESSE_IP

Secondary Finesse URL including port (if not 80 or 443)

For example:

  • http://finesse10-5.com

  • https://finesse12-0.com:8445

FINESSE_USER

Finesse administrator user

FINESSE_PASS

Finesse administrator password

UMM_DB_URL

UMM Database

UMM_DB_DRIVER

UMM Database driver

UMM_DB_DIALECT

UMM Database dialect

UMM_DB_USER

UMM Database username

UMM_DB_PASS

UMM Database password

ADMIN_PASS

The password of the admin user

SSL_TRUST_STORE_PATH

Path of the SSL trust store including the name. This trust store should include SSL certificates if Finesse APIs needed to access via HTTPS

SSL_TRUST_STORE_PASSWORD

Truststore password

SSO_ENABLED

This variable would enable or disable SSO functionalities on backend. Possible values are: true or false

UMM_BASE_URL

UMM base URL. It should be like: https://IP:umm-port

DIRECT_BASE_URL

Callback URL for component. The format would be: https://IP:umm-port/umm/base/index.html

IDS1_URL

Provide the base URI of UCCX node. The format would be: https://<fully qualified host name of UCCX publisher node>:8553

IDS2_URL

If UCCX is deployed in High Availability mode, provide the base URI of the second node. The format would be: https://<fully qualified host name of UCCX Subscriber node>:8553

IDS2_CLIENT_ID

Register application in IDS to get client ID by following the steps here. Example:
973a8f41be45426510c971ce41b6feae8d71bc22

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