|
Target release |
1.0.0 |
|---|---|
|
Status |
COMPLETED |
Release Summary
Expertflow JavaScript CTI toolbar connects with Cisco (UCCX) and runs in the Google Chrome connector extension. This extension runs as an application and enables agent/call controls within the CTI Toolbar. The extension allows the contact center agents to manage call controls and agent state controls from within the Google chrome extension.
Release Tested Highlights
Tested with:
-
Cisco Finesse: UCCX 12.5.1
-
Direct Preview OB Campaign
Not Tested with:
-
High Availability (HA)
-
Cisco SSO Agent
-
Cisco Mobile Agent
Testing Machine Hardware Specs
|
CPU |
RAM |
Hard Disk |
|---|---|---|
|
4 |
16GB |
60GB |
Operating System
Windows Server 2019 standard (x64)
Compatibility Matrix for this release is available here.