CX Voice Upgrade Guide CX5.0.2 to CX5.1.0

• SSH into the Debian server.

  • Use command:

    • ssh username@server-ip
      

  • Enter the ssh password and press Enter.

  • Use command:

    • su
      

  • Enter the root user's password

Container deployment

The voice connector is deployed as a docker image.

• Navigate to the existing Voice connector directory

• cd voice-connector
  

• Stop the previously running container

• docker compose down
  

• Open the file docker-compose.yml.

  • vi docker-compose.yml
    

• Enter editing mode with the 'I' or 'Insert' keys.

  • Replace the previous tag with the current release tag 5.1.0

    version: "3.8"
    services:
      voice-connector:
        image: gitimages.expertflow.com/freeswitch/ecx_generic_connector:5.1.0
        deploy:
        
        ...
        ...
    

• Save the file and exit by :

  • Press the Esc key.

  • Enter the phrase :wq to save and exit.

• Run the command:

  • docker login gitimages.expertflow.com
    

  • Enter your username and password as prompted (make sure that you were granted access to the repository).

• Within the folder run the command:

  • docker compose up -d
    

• Confirm that the new docker container is running by using the command:

  • docker ps
    

• Confirm that the container is running correctly by opening the logs with command:

  • docker logs -f containerID
    

• If there are multiple Voice Connectors running update all of them if needed.

• SSH into the Debian server.

  • Use the command:

    • ssh username@server-ip
      

  • Enter the SSH password and press Enter.

  • Use the command:

    • su
      

  • Enter the root user's password

Container deployment

The OB Dialer is deployed as a Docker image.

• Before updating the tags, please execute the following commands for the PostgreSQL DB used by OB Dialer on the VM where Dialer is deployed.

  # 1- Login to database
  psql -h 127.0.0.1 -p 5432 -U efswitch -d efcx
  # 2- Alter the contacts table
  ALTER TABLE contacts ADD COLUMN scheduling_metadata TEXT;
  # 3- Update any existing rows
  UPDATE contacts SET scheduling_metadata = '{}' WHERE scheduling_metadata IS NULL;
  

• Navigate to the existing outbound dialer directory

• cd outbound-dialer
  

• Stop the previously running container

• docker compose down
  

• Open the file docker-compose.yml.

  • vi docker-compose.yml
    

• Enter editing mode with the 'I' or 'Insert' keys.

  • Replace the previous tag with the current release tag 5.1.0

    version: "3.8"
    services:
      outbound-dialer:
        image: gitimages.expertflow.com/rtc/outbound-dialer:5.1.0
        deploy:
        
        ...
        ...
    

• Save the file and exit by :

  • Press the Esc key.

  • Enter the phrase:wq to save and exit.

• Ensure the following env variables exist in the env variable file.

  • ESL_DOMAIN: <tenant-id>

  • MAX_CONCURRENT_CALLS: 20

  • CALLS_PER_SECOND: 30

  • MAX_CALL_TIME: 60

  • DIALER_URL_FOR_REQUESTS: http://<Dialer IP>:<Dialer Port>

• Run the command:

  • docker login gitimages.expertflow.com
    

  • Enter your username and password as prompted (make sure that you were granted access to the repository).

• Within the folder run the command:

  • docker compose up -d
    

• Confirm that the new docker container is running by using the command:

  • docker ps