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Compatibility Guide

Overview

This guide provides a compatibility guide for Expertflow SAP Sales Cloud and Service Cloud Connector concerning EFCX. 

Compatibility Requirements

The compatibility requirements related to EFCX, Browser and SAP versions are given below.

We have tested the versions mentioned below. To counter-check, testing can be scheduled before actual deployment.

EFCX Version:

EFCX Agent Desk 4.8

Tag: 4.8

Browsers Compatibility

Browser

Tested Version

Compatibility

Google Chrome 

137.0.7151.103 (Official Build) (64-bit)

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Firefox


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Recommended Browser: Google Chrome

SAP Version:

SAP sales and service cloud version 2

EFCX Connector Display Theme

Theme Mode

Compatibility

Light

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Dark

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Supported

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Not Supported

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Maybe developed on-demand