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Compatibility Guide

Overview

SAP Connector integrates Genesys, so this guide provides compatibility requirements with respect to Genesys and SAP CRM.

SAP Version:

SAP Sales and Service Cloud - version 2

Genesys Version

Genesys Cloud - Version 11.62.0+3-release/11.62.0-76df5b6400e5b3ae506fe95384cf025da714e5c0

Browsers Compatibility

Browser

Tested Version

Compatibility

Google Chrome  Recommended

Version 139.0.7258.128 (Official Build) (64-bit)

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Firefox

Version 141.0 (32-bit)

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Browser Limitations so far include: Google Chrome’s Incognito mode

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Supported

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Not Supported

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Maybe developed on-demand