Compatibility Guide

Overview

SAP Connector integrates Genesys, so this guide provides compatibility requirements with respect to Genesys and SAP CRM.

SAP Version:

SAP Sales and Service Cloud - version 2

Genesys Version

Genesys Cloud - Version 11.62.0+3-release/11.62.0-76df5b6400e5b3ae506fe95384cf025da714e5c0

Browsers Compatibility

Browser	Tested Version	Compatibility
Google Chrome RECOMMENDED	`Version 139.0.7258.128 (Official Build) (64-bit)`
Firefox	`Version 141.0 (32-bit)`

Browser Limitations so far include: Google Chrome’s Incognito mode

	Supported
	Not Supported
	Maybe developed on-demand

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.