We keep enhancing our products with new features, which are in our roadmap.
Enlarges the table by opening it in a full screen dialog Open
|
Feature |
Description |
|---|---|
|
Click to Chat |
The click-to-chat feature allows the user to select any number corresponding to a record (Account/Contact/Lead), and a chat will be initiated to that number. |
|
Wrap up & call notes in the activity |
For all call types except consulting calls, a call activity is created at the end of the call. We will add the wrap-up applied and the call notes provided by the agent to the Activity created. |