|This object contains properties related to the session that has been established through a particular channel e.g. web, voice etc. Each customer conversing with an agent/bot will have their own channel session.
|Unique Id of the ChannelSession
|Type of participant in the channel session. See ParticipantType for details.
|Specifies the channel for the particular session. See Channel for details.
See customer for details.
|Provides list of customer suggestions
|Specifies the data for the channel. This data is unique to each channel. See channelData for details.
|Intents are system events to inform the conversational bot to take action on the intent. The channelSession object will contain the latest intent for the session e.g. CHANNEL_SESSION_STARTED.
|If the channelSession is still active,
isActive will be
|This is the ID of the conversation to which this channel session belongs.
|See channelSessionState for details.