channelSessionState

Object Name	channelSessionState
Description	This object contains properties related to the state of the channel session.

Parameter	Type	Description
`name` Required	String	The channel session can assume the following states: `STARTED` `ENDED` `CLOSED`.
`reasonCode` Required	ReasonCodeEnum	For the session state, following are the possible reasons: `CUSTOMER` `INACTIVITY` `NETWORK` `AGENT` `FORCE_CLOSED`

Parameter

Type

Description

name Required

String

The channel session can assume the following states:

reasonCode Required

ReasonCodeEnum

For the session state, following are the possible reasons: