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Business Features

Selective Recording Rules
Archival Configuration

User Guide

Release Notes

Patch Release 14.5.1

Compatibility Guide

Deployment Guide

Installation Guide
Setup Keycloak for VRS
Solution Prerequisites
Recorder installation v 1.10.10
Recorder Configurations
Create Application user for VRS in CUCM
Screen Recording for Cisco Configuration and Deployment Guide
Archival Process Configuration for EFCX
Cisco Call Recording File Encryption/Decryption
Call Recording File Encryption/Decryption Configuration for EFCX.
Rsync configuration steps for unidirectional syncing
ESL Configuration for Pause and Resume Recording
Pause/Resume EFCX Call Recording
Upgrade Guide from 14.4 to 14.5
Existing CISCO Voice Recording Encryption Configuration Guide
Existing EFCX Voice Recording Encryption Configuration Guide

System Limitations
VRS PCI DSS Compliance
Solution Diagram

Breadcrumbs

Voice Recording

On this Page

Solution Diagram

Voice recording solution with Cisco using built-in bridge

Untitled Diagram-1755767550920.drawio.png

Voice Recording Solution with Expertfow CX

CX Core and Voice Architecture.drawio.png

Pagination

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VRS PCI DSS Compliance

Data Protection & Privacy Policy
Business Continuity Policy
Information Security Policy
Quality Policy
Transparency and Anticorruption Policy

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