Compatibility Guide

Overview

This guide provides a compatibility guide for Zoho Connector concerning Webex Contact Center. 

Compatibility Requirements

The compatibility requirements related to Webex Contact Center, Browser, and Zoho CRM versions are given below.

We have tested the versions mentioned below. To counter-check, testing can be scheduled before actual deployment.

Browsers Compatibility

For an optimal experience, the Webex CC Connector requires a modern browser with JavaScript enabled.

Browser

Tested Version

Compatibility

Google Chrome  REcommended

Version 147.0.7727.118 (Official Build) (64-bit)

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Firefox

150.0 (32-bit)

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Zoho CRM Editions

Zoho CRM Edition

Tested

Enterprise

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Webex Editions

Webex Version

Tested

2.0.15.05-8058

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